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Research Foundation of The City University of New...
New York, NY | Full Time
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Technical Support Specialist I
$64k-87k (estimate)
Full Time
1 Week Ago
Vibrant Emotional Health is Hiring a Technical Support Specialist I Near New York, NY
| Position: Technical Support Specialist I | ||
| ||
| Job Id: 2212 | ||
| # of Openings: 1 | ||
| Position Title: Technical Support Specialist I Salary Range: $52,000 - $60,000 Department: Information Technology Reports to: Technical Support Manager Location: New York, NY 10005 Schedule: M-F, 12PM-8PM EST Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health's groundbreaking solutions have delivered high quality services and support, when, where, and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone. Position Summary: Are you passionate about helping technical teams deliver value? Do you have experience working on an IT help desk? As a Technical Support Specialist at Vibrant Emotional Health, the leader in mental health innovation and suicide prevention, you will provide client hardware and software support and technical issue resolution for Vibrant sites throughout NYC. This team member will be working closely with one of our call center end users, providing in-person and over-the-phone support to resolve technical issues, review business processes, and offer suggestions and expertise to eliminate business technology issues. Duties/Responsibilities:
Required Qualifications:
Required Skills/Abilities:
Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit/parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks' vacation, plum benefits, etc. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who come from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws. "Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from an @vibrant.org email address" | ||
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Job Summary
JOB TYPE
Full Time
SALARY
$64k-87k (estimate)
POST DATE
04/20/2024
EXPIRATION DATE
05/08/2024
WEBSITE
vibrant.org
HEADQUARTERS
Princeton, NY
SIZE
<25
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The following is the career advancement route for Technical Support Specialist I positions, which can be used as a reference in future career path planning. As a Technical Support Specialist I, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist I. You can explore the career advancement for a Technical Support Specialist I below and select your interested title to get hiring information.
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