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Description
Have you worked in the customer service industry, and are looking to pair this experience with something you love? Do you desire to be a part of a team committed to helping our 4 legged friends? Are you looking for a job that values a positive work environment, supportive management team, and advocates for continued education and personal growth?
If YES, LOOK NO FURTHER!
At Animal Medical Centers , we are looking for the right candidate to join our client services team. Experience is a plus, but are willing to train the right individual with the passion and dedication to learning the Veterinary field. Our Client Service Representatives (CSRs) play an essential role in providing an exceptional experience for our clients, by being the point person for client communications, scheduling and daily workflow.
Requirements
Some qualities we look for in an ideal candidate:
What does a typical day look like?
Our CSRs offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. They maintain the visual appeal for the hospital reception area, greet and welcome clients and patients, answer questions, triage client concerns, answer calls, and reply to emails. CSRs must problem solve and figure out how to direct clients to the appropriate party for resolution. They also schedule appointments to maximize efficiency and daily flow, check in and check out clients, and process payments.
Abilities Required:
Full Time
$40k-49k (estimate)
04/25/2023
06/13/2024
vetevolve.com
Richmond, VA
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