Title: SSVF Case Manager

I. Job Purpose/Description:

A full-time position providing case management services and supports to veterans in the Department of Veterans Affairs Rapid Re-Housing program Supportive Services for Veterans and their families (SSVF). Provides Case Management to homeless and at-risk Veterans, in order to deliver sustainable housing options Flexible hours, including evenings and weekends and an ability to travel within the service delivery areas are required. This position will serve New Hanover, Pender, Onslow, Jones, Carteret, Pamlico and Craven Counties and reports to VSC’s Housing Director.

III. Job Responsibilities:

• Provides eligibility screening to applicants and collects and maintains accurate and detailed records.
• Coordinates and monitors all aspects of service delivery including intake, assessment, recommendations on housing stabilization, treatment planning, budgeting, case conferences, referrals for adjunctive services, family meetings, group work, individual counseling, advocacy, and liaison with other community agencies.
• Ensures all participants are served as required by the grant guidelines.
• Documents service delivery and maintains accurate, timely documentation and is responsible for client confidentiality.
• Conducts outreach to the target populations and to those organizations engaged in serving that population.
• Ensures accuracy and consistency with the agencies fiscal and billing procedures.
• Transports veterans in a safe, cautious and responsible manner.
• Participates in all appropriate staff, supervision, and training meetings.
• Assumes other duties as assigned by the Director.

IV. Qualifications:

• Bachelor’s Degree in a Human Services-related field required, 2 years experience working with Veterans, or equivalent work/experience
• Must possess a valid driver’s license and proof of insurance, with a good driving record.
• Must be 21 years of age or older
• Must have knowledge of clinical issues, skill in community resource development, be well organized, a self-starter, and able to work as a member of a team.

V. Americans with Disabilities Act Requirements:

Environments Demands and Exposures to Hazards (OSHA Level-II):

• Normal work routine involves no exposure to blood, body fluid, tissues, but employment may require some unplanned, Category I activities.

Essential Physical/Mental Demands:

• Physical Demands: Must be ambulatory; must be able to operate a vehicle; must have visual/hearing acuity. Must be able to write legibly.
• Mental Demands: Must have verbal ability; must be able to comprehend instructions; comprehend/ interpret charts, diagrams, prescriptions, and possess inductive and deductive reasoning.
• Manual Dexterity Required: Must possess dexterity, stand, sit, walk, lift and carry twenty pounds for short distances.

VI. Americans with Disabilities Act Statement:

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential functions of the job (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

Job Type: Full-time

Salary: $40,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Case Management: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Job Type: Full-time

Pay: $42,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you have any military affiliation?

Ability to Relocate:

• Jacksonville, NC: Relocate before starting work (Required)

Work Location: In person