Overview

DUTIES AND RESPONSIBILITIES:

• Installs, services or repairs mechanical and electronic equipment at the customer's site, our manufacturing sites, or sales and service offices.
• Utilizes hand tools and test equipment to perform work.
• Requires knowledge of equipment specifications.
• Discusses with engineering problems relating to maintenance or operation of equipment.
• Field train customers.
• Performs in house phone troubleshooting support to customers.
• Supports sales for product demonstrations.
• Provides a range of known solutions to problems.
• Innovates on the fly to resolve new and unique problems. 
• May be asked to cover after hours phone troubleshooting.
• Will be asked to travel extensively, around the world.
• Build and maintain customer relationships.
• Performs other duties as assigned by manager.

QUALIFICATIONS:

• Require minimal direct supervision.
• Organizational skills.
• Microsoft Outlook and Excel knowledge.
• Expert knowledge of supplied machinery.
• Ability to accurately and effectively communicate problems and suggest possible solutions.
• Will require travel up to 100% of the time. Normally one week out, sometimes up to two weeks out.