VISITOR SERVICE - FIELD REPRESENTATIVE (SEASONAL)

Position Title: Visitor Service - Field Representative

Status: Seasonal, Non-Exempt. Variable 15-32 hours

Reports to: Program Coordinator, Visitor Services Specialist

Number of Open Positions: 6 - 8

Direct Reports: (0) None

In-direct Reports: (0) None

Position Details:

Salary and Benefits:

Explore Washington Park (EWP)

EWP is a 501(c)3 non-profit dedicated to connecting people with the culture, diversity, and wonder of nature in Washington Park in Portland, Oregon. Our mission is to provide an accessible, inclusive, and cohesive experience for all who visit Portland’s destination park. We are guided by the following principles:

We are caretakers of the natural world.

We eliminate barriers that exclude.

We are stewards of exploration.

We embody the nature of Portland.

We are One Park – a community of destinations.

EWP programs include a free shuttle, traffic management and offsite parking services, visitor information services, and park planning. The organization is primarily funded through Washington Park’s parking meter revenue. The board of directors includes director-level representation from the Oregon Zoo, Portland Parks & Recreation, World Forestry Center, Hoyt Arboretum Friends, Portland Japanese Garden, TriMet, Travel Portland, and the two adjoining neighborhood associations.

We are an equal opportunity employer and are committed to building a diverse team that represents a variety of backgrounds and perspectives. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. For more information about the organization please visit explorewashingtonpark.org.

Washington Park

Washington Park is one of Portland’s oldest parks and, at 410 acres, is home to Hoyt Arboretum, Portland Japanese Garden, World Forestry Center, Oregon Zoo, and the International Rose Test Garden. In addition to the cultural institutions, the Park includes a variety of memorials such as Oregon Holocaust Memorial and Vietnam Veterans of Oregon Memorial, and statues such as the Sacajawea and Chief Multnomah, as well as playgrounds, an archery range, tennis courts, group picnic sites, over 15 miles of trails connected to Forest Park, and a TriMet light rail MAX station. More than 3.5 million visitors enjoy the Park each year, making it one of Oregon’s top tourist destinations.

Position Overview:

Representatives staff the information booths and assist in some traffic control throughout the summer peak season. They become experts on the Park’s attractions and the transportation options within and around Washington Park. The team works collaboratively with Washington Park Rangers and Park Partner staff to ensure visitor needs are met and problems solved. This position is expected to work outdoors in all weather conditions.

Duties & Responsibilities:

Visitor Services:

Information Referral:

Traffic Operations:

Skills:

Competencies:

Studies have shown that women and People of Color are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, you may still be the right candidate for this or another role. We are dedicated to building a diverse, inclusive and authentic workplace. All gender identities, orientations, backgrounds and experiences are encouraged to apply.

To Apply:

Please email a cover letter and resume to admin@explorewashingtonpark.org. The subject line should be “Field Representative.” Within your cover letter please include if you are interested in a full-time or part-time position.

Applicants must be authorized to work in the US through the duration of their employment with Explore Washington Park.

Applications must be submitted by April 22nd, 2024, by 11:59 p.m. PST.