Overview

IMMEDIATE HIRING NEED FOR 

FIELD SERVICE ENGINEER with a

STRONG ELECTRICAL AND ELECTRONICS BACKGROUND

FULL TIME POSITION WITH BENEFITS PACKAGE

Commission, Troubleshoot and Service the most advanced control systems.

Our company has immediate openings for Field Service Engineers. A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy troubleshooting and setting up complex systems, and have a passion for learning new technology.

In this position, you would be a key part of our expanding Field Service team, you would work at customer sites ensuring that our advanced systems are commissioned properly and serviced post-installation. This role is an integral part of our customer-focused business model as customers are the foundation of our business.

Build your career in an innovative, growing company by developing a working knowledge while supporting our customers.

Qualifications

• Related experience, miliary experience preferred
• 4-10 years work experience in electro-mechanical or related field
• Experience with troubleshooting electrical systems
• Strong Customer Service Skills
• Willingness to travel a minimum of 35% of the time with minimal overnight travel.
• Work from a home office
• The ability to professionally interface with a wide range of customers from contractors to specifiers
• Proficient in computer operation skills including file management, Outlook/Skype and other interpersonal communications software, web navigation, and Microsoft-based productivity software. Computer networking experience a plus
• Highly organized and accustomed to a fast-paced work schedule
• The ability to work independently with minimal supervision
• Valid driver’s license
• Must be able to pass background checks and drug screens, as required
• Bi-lingual (English/Spanish) a plus

Responsibilities

• Deliver exemplary customer service in the field
• Become proficient in servicing all Systems while following field service procedures
• Troubleshoot and repair commercial system installations
• Coordinate with on-site contractors and facility managers to ensure proper system installation
• Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
• Work independently from your home office to accommodate the ever changing needs and priorities of our customers
• Serve as a technical expert for legacy systems and products
• Stay aligned to company's culture and values
• Be passionate
• Be flexible and adaptable to changing markets
• Be an innovative thinker
• Be customer focused
• Be ethical