Job Summary:

Be part of a winning team that appreciates you. This is an entry level, customer-facing position in which you will take purchase orders from customers or salespeople and accurately input them into Versatrim order fulfillment database.

The Inside Sales Manager oversees this role's day-to-day activities.

Required Skills/Abilities:

· Excellent and precise data entry and typing skills.

· Excellent verbal and written communication skills.

· Proficient in Microsoft Office Suite or related software.

· Good organizational skills and attention to detail.

· Ability to keep information confidential.

· Ability to work independently.

· Operate common office equipment, like scanners and printers.

· Type in data quickly and efficiently.

Duties/Responsibilities:

· Verifies and logs the receipt of orders and obtains any data that is missing.

· Enter all orders into Versatrim order fulfillment system in a timely manner.

· Update customers with order statuses as requested and double-check your work to make sure you have input the data correctly.

· Resolves minor processing problems; seeks assistance from supervisor or other appropriate staff for issues beyond immediate expertise.

· Research, recommend, and once approved by manager implements new methods, procedures, policies, and services.

· Assist in customer service call queue during peak call times.

· Maintains confidentiality of sensitive information.

· Perform other related duties as assigned.

· Create spreadsheets to track important customer information and orders.

· Update customer information in a database.

· Verify outdated data and make any necessary changes to records.

· Provide occasional administrative support.

· Assist with special projects that require large amounts of data entry.

Education and Experience:

· High school diploma or equivalent required.

· 2-3 years’ experience in data entry preferred.

Monday thru Friday 9am-6pm

Job Overview:
We are seeking a detail-oriented and organized individual to join our team as an Order Administrator. As an Order Administrator, you will be responsible for processing and managing customer orders, ensuring accuracy and efficiency throughout the process.

Responsibilities:
- Receive and review customer orders, ensuring all necessary information is provided
- Enter order details into the company database with a high level of accuracy
- Coordinate with various departments to ensure timely order fulfillment
- Communicate order status updates to customers and address any inquiries or concerns
- Maintain organized files and documentation of all orders
- Assist in resolving any order discrepancies or issues that may arise
- Generate reports and analyze data related to order processing and fulfillment

Skills:
- Strong clerical skills with attention to detail
- Excellent organizational abilities to manage multiple orders simultaneously
- Basic math skills for order calculations and invoicing
- Proficiency in Microsoft Excel for data entry, analysis, and creating pivot tables
- Ability to transcribe information accurately from various sources
- Familiarity with databases for order tracking and management
- Experience in filing and maintaining records
- Efficient and accurate data entry skills

This is a paid position with competitive compensation based on experience.

If you are a motivated individual with strong administrative skills and a passion for providing excellent customer service, we encourage you to apply for the position of Order Administrator.

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• 401(k) matching
• Flexible schedule
• Life insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to Relocate:

• Henderson, NC 27537: Relocate before starting work (Required)

Work Location: In person