The Role:The Assistant Manager is responsible for assisting the Store Manager in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Assistant Manager assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the General Manager.Responsibilities:Sales Leadership:Assumes Manager’s role in supervising staff in absence of General ManagerStrives for sales excellence and resultsEnsures selling standards are metWorks with customers and models excellent customer service and Clienteling skillsMaximizes sales through strong floor supervisionAssociate Development:Ensure associates are trained on product knowledge, selling skills and customer service and operationsProvides information and feedback for Sales AssociatesTeam sells with Sales Associates to contribute to the development of the selling teamOperational Excellence:Protects store payroll by managing wage costs, salaries, and allowable hoursControls company’s assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbookStrives for 100% accuracy and compliance in cash, inventory, fixtures and propertyStore Standards:Helps execute floor-set and promotional directivesWorks as a member of the team to insure all store standards are metUnderstands, supports and complies with all company policies and proceduresHelps control all company assets (i.e., payroll hours, fixtures, cash, inventory and property) and completes all paperwork promptly and accuratelyMerchandising/Retail:Ensure execution of effective merchandising strategies and directivesEnsure the selling floor is neat, clean, organized and reflects the correct visual image at all timesEnsure presentation of all displays, fixtures and all visual areas are reflective of current visual directionIdentify and communicate product concerns in a timely mannerCommunicate inventory needs to support the business goalsProvides timely feedback to stores regarding visual direction in partnership with Retail DirectorFashion/Styling:Represents the fashion and style of Veronica BeardKnowledge of current fashion trends and stylesAppreciation and demonstration of an overall finished fashion lookUnderstanding of fashion forward styling techniquesComfortable with being on camera for social media purposes (both stills and video)Miscellaneous:Adheres to company guidelines of dependability, including attendance and requirementsAttends Store Meetings
Requirements:Minimum of 2 years retail management position/ experience in women’s apparel (or related field)Ability to work flexible schedule including nights and weekendsStrong verbal and communication skillsStrong observation skills – identifying and assessing customer and employee behavior, reactions, floor awareness, etc.Ability to retain and utilize data, i.e. names, merchandise, information, policies and proceduresAbility to create a quality working environment that will encourage others to develop and excelFoster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals