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Medical Phone Room Call Center Operator
Reports to Director of Office Operations
As experts in their fields, our specialists and orthopaedic doctors at Vero Orthopaedics apply their dedication and expertise to provide customized treatment plans focused on your needs and goals. We treat a broad range of orthopaedic and neurologic injuries and conditions and are proud to offer rehabilitative, diagnostic, and other services to keep you moving.
Since 1976, our doctors and specialized staff have been the region's experts in orthopaedic, neurologic, and rehabilitative care. With our commitment to serve the needs of each patient, we proudly offer both innovative and conservative treatments for compassionate, individualized care to members of our communities in Vero Beach, Sebastian, and the surrounding areas.
At Vero Orthopaedics, we know that our employees are our best assets when it comes to providing exceptional orthopaedic care for our patients. It is for this reason that we are dedicated to hiring the most qualified staff to uphold our standards of care.
Summary
The appointment scheduler answers a multi-line phone system quickly and efficiently. Calls are directed to their destination, patient appointments are made, messages are created in EHR to be forwarded to the clinical department, appointment confirmation calls are made, appointment cancellations and reschedules are completed. Physician appointment templates are monitored and modified as needed.
Responsibilities:
Administrative Support:
Duties and responsibilities may be added, deleted, or changed at any time at the discretion of the Administrator or the Board, formally or informally, either verbally or in writing.
Performance Standards:
Position Relationships
Does not supervise any other employees. Receives supervision from office manager on administrative and all other matters.
Work Qualities:
Qualifications:
Physical Requirements:
Job Type: Full-time On-Site
Benefits Offered: Medical, Vision, Dental, 401K.
Monday - Friday
8 a.m. - 5 p.m.
Must pass a background check and drug screen.
Apply Now! Come Join our Team!
We offer Competitive Pay, Benefits, & Paid Time Off
Full Time
$31k-38k (estimate)
03/31/2023
05/07/2024