For the past 64 years Vermeer Iowa team has been completing tasks every day that add value to our customers’ businesses and help build sustainable and responsible communities. We are a family-oriented company that is passionate about the Vermeer brand and products. We value diverse perspectives and strive to create an inclusive environment where everyone feels comfortable being their most authentic self.We truly value our employees’ commitment to the important work we do, and as a result we offer industry-leading compensation and benefits, as well as professional growth and development opportunities.

Vermeer Iowa has six dealership branches in Iowa with full-service shop operations to serve our customers. We also have several service trucks fully equipped to support our customers working in the field.

Are you ready to take your career to the next level? Our team is currently seeking a Service Technician that is ready to coordinate and promote service repair work, including pre-delivery inspections and demo preparation. If you have a passion for developing relationships and providing an exceptional customer experience, we would like to hear from you!

POSITION RESPONSIBILITIES

• Provide front-line assistance to customers on all service issues.
• Trouble shoot and repair.
• Liaise with factory personnel on service and parts issues and utilize service reference manuals as needed.
• Assist the Service Manager, Warranty Coordinator and Parts Sales Counter as required.
• Ensure technician work areas, equipment yard, and service reception area are safe and organized.
• Adhere to overall Company policies and procedures, with emphasis on Health and Safety regulations.

POSITION SKILLS/ABILITIES

• Strong organizational and decision-making abilities, with a desire to take initiative and accept responsibility.
• Excellent verbal and written communication skills.
• Excellent technical, interpersonal, and troubleshooting skills.
• Ability to maintain a professional presence, ensuring satisfactory resolutions to problems or concerns.
• Proficient in Microsoft Office

POSITION REQUIREMENTS

• Previous experience with heavy equipment operation
• Previous experience with equipment/supplies distribution or service reception functions is an asset.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• On-the-job training
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Travel requirement:

• Travel

Ability to Relocate:

• Pella, IA 50219: Relocate before starting work (Preferred)

Work Location: In person