10 Client Scheduling Representative Jobs in Fort Worth, TX
Veritext is Hiring a Client Scheduling Representative Near Fort Worth, TX
Veritext is the global leader in legal litigation and deposition solutions providing the most skilled court reporters, advanced technology and unparalleled service to help our clients achieve successful outcomes anytime and anywhere!
Overview:
What you'll do:
- Respond to all client requests received via email and/or phone queue in a timely, pleasant and professional manner
- Schedule proceedings in our proprietary software ensuring complete, accurate and consistent information
- Assign appropriate resources (reporters, videographers, interpreters) with technology to match client needs on jobs
- Confirm assignments for the next business day
- Build and maintain relationships with and provide support to reporters, agencies, videographers, interpreters, etc. and all other outside vendors, as applicable
- Provide assistance to reporters, videographers, as applicable (i.e., directions, my steno machine is broken, legal issues, etc.); escalate to appropriate Veritext colleague if necessary
- Communicate professionally with clients, subcontractors and staff to ensure proper execution of all aspects of upcoming jobs are met
- Resolve issues and escalate as needed to ensure prompt and accurate resolution
Who you are:
- Customer service oriented with strong interpersonal skills
- Dedicated professional with the ability to respond to requests promptly and accurately
- Must possess excellent written and verbal communication skills
- Must be detail oriented, organized and be able to multi-task
If you don’t meet 100% of the above requirements, please consider applying. We are willing to train and coach the right person to be successful in this opportunity.
Benefits:
- Competitive compensation and total rewards package
- Comprehensive medical, dental and vision insurance
- Hybrid work structure (two days in the office, three days working remotely)
- Paid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 3 personal days, vacation, sick and discretionary time)
- Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more)
- Matched 401(k) to help you save for your future
- Pet insurance to help your pet(s) live a long and happy life
- Flexible Spending Accounts (healthcare, dependent care, transit & parking)
- Company-paid life insurance as well as short-term and long-term disability insurance
- Learning and development opportunities to advance both personally and professionally
- Veritext Summer Camp – a fun-filled culture building and learning experience
- Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more!
Job Summary
Full Time
$37k-49k (estimate)
04/03/2024
06/01/2024
veritext.us
PETERSBURG, NY
25 - 50
1996
BRADFORD TAYLOR
<$5M
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About Veritext
Veritext provides copyediting and German-English translation services to a select group of clients in the financial, legal and publishing industries. Since 1995, partners Gunda Schmidt and Brad Taylor have worked to earn Veritexts reputation for consistently high quality work delivered with a friendly, team-oriented approach. We welcome you to explore how Veritext can assist your company in the preparation of its publications. Our areas of specialization include corporate communications, financial compliance and scholarly and trade nonfiction.
The job skills required for Client Scheduling Representative include Scheduling, Verbal Communication, Futures, Life Insurance, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Scheduling Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Scheduling Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Scheduling Representative positions, which can be used as a reference in future career path planning. As a Client Scheduling Representative, it can be promoted into senior positions as a Legal Records Clerk that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Scheduling Representative. You can explore the career advancement for a Client Scheduling Representative below and select your interested title to get hiring information.
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