SUMMARY

Veritas Investments Los Angeles (“VILA”) is committed to the creation of welcoming and inspiring homes that cater to how and where Angelenos want to live and work. We tailor each community to become a bespoke reflection of the unique and distinct characteristics of the surrounding neighborhood. Our residential rental leasing service leverages our knowledge and expertise in the multi-family housing industry to provide residents with exceptional customer service and a rewarding living experience. Our carefully curated portfolio of 40 properties are in pedestrian friendly, most desirable urban markets of the LA metropolitan area.

Our Unfurnished Leasing Agents are outgoing, and relationship focused with a strong customer service background, and team player attitude. To succeed in the role, you must be self-motivated, ambitious, organized, and have strong time management skills.

Our Unfurnished Leasing Agents will be accepting qualified leads from our Inside Sales team, they will be contacting prospective clients to schedule an appointment to tour our units, helping our prospects with the application process and securing leases. Our Leasing Coordinators team supports our leasing agents by handling the screening process, managing the execution of the lease and move-in requirements.

ENGAGEMENT DETAILS

Communicate information regarding our neighborhoods and apartments to potential residents and tour units

Must adhere to Fair Housing laws and Veritas Investments leasing policies and procedures

Must act as a liaison and assists prospects through the application, leasing, and move-in process, including all related paperwork

Track and manage leads that will lead to the leasing of apartments

Develop deep knowledge of our rental process and Los Angeles Neighborhoods and translate that into successful sales interactions (i.e., schedule an apartment showing).

Work collaboratively with the internal office staff and other departments to exceed our occupancy goals and objectives

Provide detailed information to clients about Los Angeles neighborhoods

Must be reliable, high attention to detail, self-motivated, and self-managing

Must have the ability to work well with diverse individuals

WHO YOU ARE

We’re looking for the best agents who put clients first and are driven to win in their career.

Active and unrestricted real estate license

You’ve done multi-family leasing in Los Angeles over the last two years

You have a proven track record of winning clients over, closing deals and earning referral business.

You have excellent interpersonal communication and customer service skills

You embrace technology to build your business and collaborate efficiently

You deliver excellent customer service and have great interpersonal communication skills

You have high energy, sales and customer service driven

QUALIFICATIONS AND EXPERIENCE

Holds a CA Real Estate License

Bachelor’s degree required

Deep knowledge of Los Angeles rental laws

Ability to communicate effectively and develop relationships quickly

Leasing, sales and closing skills

Practical working knowledge and experience in leasing, customer service or real estate industry or related fields preferred

Demonstrated interpersonal skills and ability to interact both internally with colleagues cross-functionally and externally with prospective tenants required

Excellent customer service skills

Proven time management and organizational skills and great attention to detail

Computer and MS Office literacy (CRM experience is a plus)

Strong communication skills verbal and written

WORKING CONDITIONS

100% travel around Los Angeles

Have the ability to tour units, which may include walking up and down stairs.

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THE COMPANY

Veritas Investments Los Angeles (or “VILA”) is an affiliate of Veritas Investments, Inc., a prolific multifamily and retail property management company with over $3.0bn in real estate under management across 250 distinct properties and 6,000 units. Veritas Investments’ history dates back nearly 20 years.

VILA’s goal is to acquire well located, architecturally distinctive properties in LA’s most desirable pedestrian friendly neighborhoods, and then enhance their value through physical and operational improvements. VILA’s objectives include moving quickly on opportunities, both on and off market, and executing efficiently on strategy. By creating truly inspiring homes for our residents and improving our communities, VILA aims to achieve superior risk-adjusted returns to our investors.

Veritas Investments has been fortunate to be the recipient of many awards including two recent honors: IREM’s Workplace Environment Award for Employee and Leadership Development, and was also named Real Estate Investment Fund of the Year by REFI.

DON’T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Veritas Investments, we are proud to be an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Veritas Investments we are dedicated to building a diverse, inclusive, and authentic workplace and celebrate authenticity, so if you are excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Veritas Investments is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants for employment will receive consideration for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Veritas Investments is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.