At VeraPro we believe in a collaborative work environment. Our aim is to maximize individual contributions, while leveraging the collective intelligence of our team, to generate solutions for our clients and our team. A collaborative work environment has been proven to fully engage employees, improve retention, and increase innovation.

Through collaboration, our employees thrive in an ever-changing, diverse workplace. In addition to increasing innovation, collaboration increases employee energy, creativity, and productivity, which leads to a less stressed, happier, and more engaged workplace. We are looking for employees with three key traits: the ability to work effectively in a team environment, be passionate about our work, and lastly, a flexible and positive attitude.

Our PC Hardware/Repair Technician support end-users by remote support and occasionally at the client’s site. By working within many client environments and as a part of a highly-skilled technical team, the chosen candidate will accelerate his/her learning path, technical skill sets, and personal net worth. We offer a competitive pay and benefits package. The PC Hardware/Repair Technician works well under pressure, and can multitask. The PC Hardware/Repair Technician is a core part of the operations team and is customer-focused with managed services experience.

VeraPro is currently seeking an experienced PC Hardware/Repair Technician to join the team.

Position Type: Full Time with weekend availability

Location: Canton, MS

Work Environment/Physical Demands: Office/light lifting

Travel Requirements: Daily travel between sites in Madison County, MS

Essential Functions:

• Perform Hardware repairs on laptops, desktops, and other computer devices as requested. .
• Diagnose and repair equipment
• Relocate computer hardware, peripherals, and equipment as needed.
• Install and configure software as needed.
• Service equipment according to established preventive maintenance schedule.
• Maintain accurate updated records of preventive maintenance.
• Maintain accurate records of time and materials required to perform repairs and service.
• Re-imaging computers with custom and default images
• Perform tasks in a high-speed, high-volume environment
• Ability to meet or exceed daily production goals
• Maintain a clean organized working environment
• Additional tasks as directed by supervisors and management

Minimum Requirements:

• No computer experience is necessary.
• Ability to listen to instruction
• Ability to pass background check, drug screening and fingerprint screening
• Excellent attention to detail, accuracy, and organizational skills
• Ability to effectively communicate with teammates and supervisors
• Ability to work independently and within a team
• Must be able to lift and/or pull 50 lbs. without restriction
• State Drivers License

Preferred Requirements:

• A Certification