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Company Description
About Veolia North America
A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery.
VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass.
Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website
Job Description
BENEFITS
Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance.
In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
Position Purpose :
The customer service representative works in a call center environment. The customer service representative is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge of company policies and procedures and Board of Public Utilities (BPU) requirements.
The call center performs primary customer contact, is responsible to take high volume of customer calls, process customer requests to turn on and off water and make payment plans.
Primary Duties / Responsibilities :
Qualifications
Education / Experience / Background :
High School Diploma / GED.
Knowledge / Skills / Abilities :
Fine-tuned organizational, interpersonal, and problem solving skills to create positive interactions with customers to include :
Required Certification / Licenses / Training :
Physical Requirements :
Additional Information
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer : The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
Last updated : 2024-03-27
Full Time
$41k-52k (estimate)
03/29/2024
05/13/2024
veolia.be
ANDERLECHT, BRUSSELS HOOFDSTEDELIJK GEWEST
1,000 - 3,000
1968
Private
PATRICK MARIE JOSEPH LABAT
$50M - $200M
Veolia designs and deploys solutions for the management of water, waste, and energy across Belgium and Luxembourg.
The job skills required for Bilingual customer service include Customer Service, Problem Solving, Call Center, CSR, Billing, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual customer service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual customer service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual customer service positions, which can be used as a reference in future career path planning. As a Bilingual customer service, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual customer service. You can explore the career advancement for a Bilingual customer service below and select your interested title to get hiring information.