1 Desktop support technician Job in Decatur, GA
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Venusgeo is Hiring a Desktop support technician Near Decatur, GA
Please find the below job description.
Title : System Analyst 1
Location : Decatur, GA
Job Summary :
Imaging, deployment & technical support of laptops, desktops & peripherals to in-house & remote customers. Configure & support desktop applications & ensure configurations comply with IT policies.
Date backup & restore, hardware surplus.
Must be organized, capable of managing time wisely, and proficient, while supporting staff members by answering helpdesk phone calls, work internal helpdesk tickets submitted by staff members on daily basis, communicate with staff and complete helpdesk tickets in a timely manner.
Responsible for managing, troubleshooting, licensing, updating hardware and software assets on local machines.
This position will provide field support to include, but not limited to : Onsite troubleshooting through diagnostic techniques and pertinent questions and assist in the development and writing of technical documentation manuals.
Must have great customer service and problem-solving skills.
Must be able to pass an MVR for the purpose of driving a DCBOH vehicle to perform the essential functions of the position and to support remote centers.
General Skills :
- Working knowledge with active directory, DNS, and DHCP
- Experience with troubleshooting network connectivity issues in both LAN and WAN environments
- Experience imaging and deploying laptops
- Experience providing desktop / laptop computer hardware support
- Setup and install computers for New Hire On-Boarding’s and Off-Boarding’s
- Experience supporting remote workers and troubleshooting VPN and remote technology issues
- Experience with Bitlocker encryption, antivirus, and malware / spyware removal software
- Proficiency in Microsoft Office 365 (Enterprise) applications.
- Expertise in Windows Server 2016 and above.
- Working knowledge of VMware ESXi and vSphere, preferred
- Working knowledge with Palo Alto Firewalls, preferred
- Working knowledge with Mitel Telephony System, preferred
- Strong oral / written communication and listening skills.
- Strong attention to detail.
- Strong analytical and problem-solving skills.
- Can work effectively with a team or independently.
- Can work well under pressure with ability to prioritize effectively.
- Strong ethical orientation with ability to maintain confidential information.
Qualifications :
Bachelor's degree in Computer Applications Computer Technology or related field OR
Last updated : 2024-04-28
Job Summary
Full Time
$49k-62k (estimate)
04/29/2024
05/01/2024
The job skills required for Desktop support technician include Troubleshooting, Customer Service, Desktop Support, Technical Support, Computer Hardware, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop support technician positions, which can be used as a reference in future career path planning. As a Desktop support technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support technician. You can explore the career advancement for a Desktop support technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
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Gain experience with operating systems.
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Practice fixing common computer problems.
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Seek technical support positions.
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TAKE A RELEVANT TRAINING PROGRAM.
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Step 3: View the best colleges and universities for Desktop Support Technician.
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