Job Title: Japanese Desktop Support Engineer

Location: Plano, TX - onsite from day one

Type: Full Time Position

Job Description:

Experience Required: 4 years

Win Desktop and Laptop Build Refurbishment, OS Installation, Application installation via SCCM, Active Directory Management.

• Providing support for Desktop/Laptop in MMD infrastructure
• CMDB Management
• Providing Desktop Support and addressing tickets for WIN-10 Deployment related issues and requests.
• Hand hold customer in installation of any applications, 1st Level of technical support
• Troubleshooting and resolving users desktop/laptop/tablets issues remotely
• Identification, troubleshooting and resolution of various services running on Windows Operating system