POSITION SUMMARY

Company Driver Managers focus on representing the best interests of both the Driver and the company.

3rd Shift 10 : 00PM to 8 : 00AM

ESSENTIAL JOB FUNCTIONS FOR THIS POSITION :

• Communicate proactively and quickly to Planners, CSRs, and Drivers.
• Build relationships with Drivers to understand their expectations and preferences.
• Manages revenue and mileage goals for each driver and the fleet as a whole. Counsels drivers who are not meeting metric goals / expectations.

Directly influences the routes assigned to the drivers for optimal success for the driver and company.

• Oversees MPG performance for each driver and fleet as a whole. Coaches all drivers who perform below MPG goals / expectations.
• Help Drivers experience good weeks and good weekends
• Determines which drivers may require termination based on poor performance.
• Update ETA’s accurately and timely.
• Update Total Mail accurately and timely
• Alertly manage phone calls and phone messages
• Provide warnings to CSRs and Planners when a Driver is going to be late or if the Driver has been sitting too long (detention) at a location.
• Ensure the Driver performs safely.
• Check in on all Drivers by 9 : 00am.
• Regular and predictable attendance

OTHER SIGNIFICANT JOB FUNCTIONS INCLUDE :

• Focus on good starts to each week (Monday mornings).
• Help the Driver understand the plan. And look ahead for the Driver ensuring that he / she will have a good week.
• Sell the loads to the Drivers
• Ensure Driver’s acceptance of a load.
• Counsel / mentor / lead drivers
• Update Expirations and Driver Statuses accurately and timely
• Help Safety and Maintenance departments with safe equipment.
• Utilize Trip Alert to quickly evaluate red flag situations.
• Comply with company policies and procedures and all applicable laws and regulations.
• Additional duties as assigned

Requirements

REQUIRED EDUCATION / EXPERIENCE

Bachelor’s Degree or commensurate industry experience.

PREFERRED EDUCATION / EXPERIENCE

Bachelor’s degree, preferably in Logistics, Supply Chain, Transportation, Business, or any combination and experience, which would provide equivalent background

REQUIRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.)

• Knowledgeable of the Transportation, Operations, and / or Logistics industries
• Ability to resolve conflict and problems diplomatically
• Ability to handle criticism positively without emotion
• Knowledge of TMW Office Suite

Last updated : 2024-03-25