The Business Office Manager is responsible for financial and certain Human Resource duties of the Community, as assigned. He/she may manage other administrative team members and administrative functions.

Qualifications

• High school graduate or equivalent certificate; Associates degree preferred
• Successful completion of bookkeeping/accounting courses is helpful
• 3 to 5 years' progressive experience in office management required
• Physically able to bend and reach
• Physically able to sit for extended period of time
• Physically able to push and pull and lift up to 40-50 pounds if necessary

Responsibilities

• Codes all invoices for payment
• Verifies the appropriate approvals on all invoices
• Provides vendor information to the Accounting department
• Batches weekly invoices for payment
• Audits expense reports and petty cash reconciliations
• Provides month-end close accruals to Accounting department
• Responds to all vendor inquiries
• Adheres to the weekly accounting cycle
• Enters post ancillary charges/fees into billing system
• Assists General Manager with Resident file maintenance
• Distributes Resident bills in a timely manner
• Demonstrates an understanding of the components of an accrual basis financial statement
• Analyzes variances in departmental payroll vs. budget
• Understands capital expenditure vs financial statement expense
• Analyzes revenue by product type
• Assists General Manager with analyzing monthly financials
• Pulls hours from time clock
• Exports pulled hours into payroll grid
• Makes necessary approved payroll edits in a timely manner
• Monitors and controls employee time punches
• Exports time sheets from payroll system
• Ensures proper recording into the payroll grid for payroll hours and dollars
• Processes changes in employee status
• Monitors payroll check disbursements
• Archives and discards payrolls at end of each cycle
• Acts as point of contact for all HR-related matters
• Fields any team member relations matters and work in conjunction with the General Manager on resolving issues
• Interprets policies and procedures related to Human Resources and communicates to all employees both proactively and in response to questions
• Oversees benefits management at Community level, assisting in the open enrollment process, ongoing benefits communication, and benefits orientation for new hires
• Maintains accurate team member files and employment records
• Administers the recruiting process for new hires, including searching and screening candidates, tracking applicants, checking references and producing offer letter
• Ensures regulatory and legal compliance for all employment-related matters
• Handles worker's compensation administration for Community
• Follows all emergency procedures
• Understands all safety practices and procedures
• Communicates effectively with General Manager and other staff
• Immediately advises Salus Coach, Wellness Director, and General Manager of any changes in physical and mental health of a Resident
• Reviews Concierge hours and monthly meetings with Salus Coach
• Participates in the monthly Manager on Duty coverage

Miscellaneous

• May have their picture taken and image used in social media or community advertising
• May be video recorded from devices installed by families in residents' apartments
• Required to work weekends and holidays as assigned
• May be required to work extended hours (up to 16 hours per day)
• May be exposed to infectious waste, diseases, conditions, etc., including HIV, AIDS, and Hepatitis B & C viruses
• May be subject to hostile and emotionally upset Residents due to mental status
• Background, criminal, and drug tests may be required according to HR policies & procedures.
• May be asked to submit to random drug test during employment

Community calls may be monitored or recorded for quality assurance purposes. In order to ensure the proper execution and conduct during calls with family members and customers, calls are subject to quality control monitoring.