Who We Are:At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to highly skilled technicians and readily available parts. Our mission is to be the ultimate one-stop shop for truckers, owner operators, fleets, and companies. Combined with our Leasing and Rental business and financial services division, VVG stands as the premier truck dealership.What's in it for You:Velocity Vehicle Group is a dynamic and rapidly expanding organization, and we're on the lookout for individuals who relish daily challenges and are passionate about delivering top-notch customer service, both within the company and to our valued clients. When you join VVG, you'll experience an extraordinary work environment, complete with competitive compensation and a comprehensive benefits package, including 401K with matching, as well as Medical, Dental, and Vision coverage. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work™ culture!What You’ll Do: The Assistant Parts Manager plays a pivotal role in supporting the Parts Manager by overseeing sales policies and procedures and assuming responsibilities in the Manager's absence. This dynamic position involves financial responsibilities such as controlling negative on-hand reports, reconciling parts sold but not posted, and issuing credits for returned parts. Additionally, the Assistant Parts Manager contributes to efficient departmental operations by monitoring inventory levels, and developing strategies for enhanced efficiency. The Assistant Parts Manager is also dedicated to maintaining excellent customer service standards, resolving complaints promptly, fostering teamwork with other departments, and cultivating positive relationships with vendors. Job Duties:Financial Responsibilities:Controls negative on hand reportReconciles parts sold but not postedIssues credits for returned partsSends return parts to vendors to obtain creditIssues Return Goods MemoAssists in running department efficientlyIdentifies and classifies CORE parts that are difficult for othersAssists in monitoring and maintaining current levels of inventoryAssists in developing strategies for more efficient operationsAssists in supervising reconciliation of cashier drawers and petty cashAssists in monitoring and adjusting inventory to minimize obsolescencePersonnel Supervisory Duties:Supervises back counter personnelMotivates, trains, schedules, evaluates, coaches and counsels employeesCommunicates job expectations and monitors progressAppraises and reviews job contributionsConducts meetings with employees to discuss activities and problemsDevelops, enforces and monitors guidelines for working with customers to ensure maximum customer satisfactionEnforces policies and proceduresCustomer Service Responsibilities:Maintains excellent customer service standardsCommunicates customer service standards to department personnelResolves customer complaints immediately and provides conflict resolution to customers according to company guidelinesStrives for harmony and teamwork with all other departmentsMaintains excellent rapport with vendors Required Skills and Qualifications:High school diploma or the equivalentFive (5) or more years’ experience in heavy-duty truck parts is preferredSupervisory experienceExcellent customer service skillsStrong communication skillsSales experience preferredManagerial skills experienceMust exhibit teamwork qualitiesShows InitiativeStrong verbal and writing skillsComputer proficiency and accounting skillsProfessional personal appearanceCompensation:$65,000-$75,000 annual salary Bonus Benefits Velocity Vehicle Group Offers:Fantastic Culture401k matchHealth, Dental & Vision Insurance HSA & FSAEmployer paid Life InsurancePaid Vacation DaysSick LeaveCompany perks such as employee discounts, company events and training programsExcellent Training and Career Advancement Opportunities Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.