Supervisor

Supervisors report directly to the General Manager and Operations Manager. This role is responsible for assisting with the operations and profitability of the business for the specific functional area(s) they are assigned.

Qualifications & Skills:

• Supervisory experience within an entertainment concept, theme park or high-volume restaurant, and/or retail experience a must
• Local or State regulation requirements regarding food handling and/or liquor service
• Must be able to provide excellent Guest Service
• Must have excellent time management & follow-up skills necessary to perform in a fast paced, high-volume environment
• Must have the ability to hold the team accountable, but also motivate and coach the team to strive to the be the best. Servant Leadership works best

Daily Tasks:

• Manage the daily shift and guest experience
• Ensure the guest experience and quality of products and displays are at standard
• Oversee and lead all hourly team members
• Set daily, weekly, monthly goals with direct reports
• Oversee development of hourly employees
• Assist Weekly/monthly inventory
• Maintain a safe, clean and inviting store
• Ensure all operating and quality standards are met
• On premise liaison with contracted vendors
• Coordinate and execute parties and events
• Oversee aspects of receiving, inventory and cost control systems
• Generation of daily, weekly and monthly reporting
• Compliance with all cash handling policies and procedures
• Responsible, reliable, and the ability to multitask

Benefits:

• Major Medical, Dental and Vision plan available 
• Discounted meals

Relocation is not available for this position at this time.

Must be able to provide authorization to work in the US - we use E-Verify.

Any offer of employment made may be subject to a Background Investigation. Any offer of employment is made with the explicit understanding that it is contingent upon a satisfactory Background Investigation. Velocity Esports, Inc. (and its affiliates) reserves the right to take adverse action at any time if the Background Investigation reveals any violation of the company's policy or reflects negatively on the company or its operations.