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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
The Veeva Global Content Management Services team is growing and we are looking for a talented Senior Business Consultant to join the team. This team partners with Customers to provide support for commercial content management: document, metadata, claims, reference, and asset management to drive content completeness, compliance, and speed to market. The Global Content Management Services team develops content and service operating and governance models and executes identified activities to support content management, creation, coordination, review, approval, planning, and distribution of content-- whether the customer is seeking support for a specific engagement or would like to utilize an ongoing Content Management Services offering. The focus is to help identify the source of the content management issues faced, define critical success factors, develop a structured approach to deliver solutions, and do so in a highly collaborative manner – ultimately building critical customer relationships.
The Content Management Services Senior Consultant is responsible for making sure that content management services are being seamlessly delivered to customers and will be in charge of leading the Content Steward project teams, monitoring progress, tracking service KPIs & metrics, and managing budgets. Acting as a Service Delivery Manager on key engagements, you will play a vital role in ensuring the delivery of services that meet and exceed our customer expectations.
The Service Delivery Manager role will involve both operational and technical aptitude, requiring an individual who possess superb leadership and interpersonal skills, and is passionate about delivering end-to-end Customer-driven solutions. If you are looking for an opportunity to lead commercial content management service delivery engagements in an innovative and fast-paced environment, this is a great opportunity for you.
This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement as long as you are able to meet future travel requirements (10% expected).
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
\nWhat You'll Do
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com. For US compensation ranges click here.
Full Time
Software & Cloud Computing
$172k-221k (estimate)
10/04/2023
05/28/2024
veeva.com
FORT WASHINGTON, PA
3,000 - 7,500
2007
Public
CHERYL JESSEN
$1B - $3B
Software & Cloud Computing
Veeva Systems is a software company that provides cloud-based data management and CRM solutions to the life science industries.