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Support technician
Veear Projects San Francisco, CA
$58k-74k (estimate)
Full Time | IT Outsourcing & Consulting 3 Weeks Ago
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Veear Projects is Hiring a Support technician Near San Francisco, CA

Title : Workplace Support Technician

Duration : 7 Months (extension)

Location : San Francisco, CA , (Onsite)

Workplace Support

Do you want to join us as we pursue our disruptive vision to make machine data accessible, usable, and valuable to everyone?

Are you passionate about technology products and seek to deliver the best experience for customers? We’re committed to our work, customers, having fun, and most importantly to each other’s success.

Learn more about our careers and how you can become a part of our journey!

Role :

We are searching for a Workplace Support Tech. The individual will work in a dynamic, fun, friendly and expanding company.

This is a great opportunity for a sharp, eager representative interested in jumping on board with one of the fastest growing companies in the Bay Area.

Responsibilities :

  • Respond to service tickets.
  • Perform basic handyman type repairs.
  • Assist with tracking / oversight of preventative maintenance work performed by vendors.
  • Assist Workplace team with large office moves and restacks.
  • Assist with event setup and teardown.
  • Research and resolve maintenance problems related to facilities / building operations.
  • Partner with vendors to ensure service expectations are met, including but not limited to : janitorial, food service, etc.
  • Coordinate all desk assignments and small moves.
  • Set up new hire desks with supplies and verify all furniture / equipment is present / operational.
  • Maintain facilities floor maps via a computer aided floorplan management system.
  • Assist with office supply and stationery checks.
  • Ad hoc projects & activities as they arise.

Requirements :

  • 1 - 2 years of related experience.
  • Proficient in creating and editing documents, spreadsheets and presentations. Working knowledge of G-Suite is a bonus.
  • Experience working in a customer-facing environment.
  • Good communication and interpersonal skills.
  • Strong organization skills.
  • Ability to multi-task and prioritize in a fast-paced environment.
  • Comfortable with changing priorities and responsibilities.
  • Enjoy working with a fun, diverse team.
  • Feel comfortable keeping a watchful eye of every visitor who enters the building.

Education :

  • BS / BA degree preferred or equivalent experience
  • Last updated : 2024-05-17

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$58k-74k (estimate)

POST DATE

05/19/2024

EXPIRATION DATE

05/26/2024

WEBSITE

veear.com

HEADQUARTERS

Pleasanton, CA

SIZE

<25

INDUSTRY

IT Outsourcing & Consulting

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The following is the career advancement route for Support technician positions, which can be used as a reference in future career path planning. As a Support technician, it can be promoted into senior positions as an Applications Support Technician II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support technician. You can explore the career advancement for a Support technician below and select your interested title to get hiring information.

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If you are interested in becoming a Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Support Technician job description and responsibilities

The Support Technician must offer technical assistance to clients and analyze technical requirements.

01/19/2022: Cheyenne, WY

The Support Technician should be able to help customers facing trouble understanding how certain hardware or software works.

04/11/2022: Pittsfield, MA

Support technicians must be extremely knowledgeable and skilled regarding the product they are providing support for so as to best help the customer.

02/27/2022: Nashville, TN

A support technician must be good at listening and communication skills to be clear that both the user and support specialist understand any problem, solution or user requirements.

01/25/2022: San Jose, CA

Maintains the computer and network systems of an organisation.

03/03/2022: Memphis, TN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Support Technician jobs

Provide plant wide support both desk side and via remote correspondence.

03/04/2022: Salt Lake City, UT

As computers and software become more complex, support technician will be needed to provide technical assistance to customers and other users.

03/19/2022: Frankfort, KY

Candidate must know that a combination of technical skills, persistence and customer service skills are needed to be a support technician.

04/05/2022: Port Arthur, TX

A technical support should be able to work calmly when under pressure.

01/19/2022: Reno, NV

Gaining this skills set can enable a support technician to command higher wages from employers.

02/14/2022: Fort Wayne, IN

Step 3: View the best colleges and universities for Support Technician.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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