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Client Service Representative - Competitive Pay!!! and Great Benefits Package!!!
We are seeking an experienced Client Service Representative to join our team
at VCA Continental Boarding & Doggie Daycare in Charlotte, NC. We take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously.With every opportunity, we aim to exceed each pet owner’s expectations.
We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.The CSR is the pivot around which the facility operates and is responsible for:
• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets as well as bringing pets to their rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Managing charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.
**Weekends and Holidays required**
Full Time
$39k-49k (estimate)
05/12/2024
07/10/2024
vcahospitals.com
AUSTIN, TX
15,000 - 50,000
1994
Private
HOWARD BLATT
$1B - $3B
Antech Diagnostics owns and operates reference laboratories for animal hospitals.