Join our fantastic team at VCA Village Park Animal Hospital in La Quinta, California, as our new Hospital Manager! If you're a skilled leader with a passion for delivering excellent patient care and customer service, this opportunity is for you.

As the Hospital Manager, you'll bring your expertise in Human Resources, personnel management, Marketing, and Business development to drive our practice's success. Collaborating with the Regional Management team and the Medical Director, you'll oversee administrative activities, mentor our staff, and ensure the business's growth and profitability.

Be part of our mission to provide high-quality patient care and exceptional client service. Join us in the sunny city of Palm Springs and make a difference in the lives of pets and their owners. Apply now and become an integral part of our compassionate and dedicated team! 

Job Responsibilities

• Direct and develop the veterinary, technical, and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations.
• Oversee the hiring, reviewing, disciplining, and terminating of professional staff, in accordance with and with the approval of the Regional Management team.
• Review the P&L Report monthly and partner with the Hospital Medical Director to increase revenue and limit expenses; work with home office to prepare and submit the yearly budget (budget forecast, operating plan, cap-ex expenditures) and participate in the evaluation process with Regional Management team.
• Model an “owner” mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital.
• Minimizing patient stress and discomfort; recommend referral to another VCA doctor or specialist when this is likely to significantly improve the prognosis.
• Maintain client/patient medical/surgical records and make certain all necessary logs are kept up-to-date through established protocols; assist colleagues in follow-up and future management of the patient.
• Supervise the administration and case review of client medical complaints.

Skills and Qualifications

• Experienced Manager: Proven success in managing a large animal hospital or facility with at least 20 direct reports.
• Veterinary Industry: Experience in the veterinary industry is preferred.
• Financial Management: 4 years of experience in managing business financials and budgeting.
• Sales and Marketing: Knowledge of sales and marketing techniques to drive client engagement.
• Team Leadership: Demonstrated ability to engage, develop, and inspire teams, fostering a culture of accountability.

As the Hospital Manager at VCA Village Park Animal Hospital, you'll enjoy a competitive compensation and benefits package, including Medical/Dental/Vision insurance, a 401(k)-retirement plan, pet care discounts, paid vacation, holidays, and sick days, as well as access to health and well-being programs with resources and training. Your compensation will be negotiable based on your education, experience, and relevant credentials, with an annual salary range of $64,480 to $75,000, plus potential eligibility for other variable pay programs.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com