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Client Service Representative
We are seeking an experienced Client Service Representative to join our team.
At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously.With every opportunity, we aim to exceed each pet owner’s expectations.
We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.The CSR is the pivot around which the hospital operates and is responsible for:
• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.
Part Time
$40k-51k (estimate)
12/12/2023
05/30/2024
vcahospitals.com
AUSTIN, TX
15,000 - 50,000
1994
Private
HOWARD BLATT
$1B - $3B
Antech Diagnostics owns and operates reference laboratories for animal hospitals.
The job skills required for Client Service Rep include Client Service, Customer Service, Scheduling, Products and Services, CSR, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Service Rep positions, which can be used as a reference in future career path planning. As a Client Service Rep, it can be promoted into senior positions as a Client Service Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Rep. You can explore the career advancement for a Client Service Rep below and select your interested title to get hiring information.