1 Client Relationship Manager Job in Williston, VT
VC3 is Hiring a Client Relationship Manager Near Williston, VT
Key Responsibilities
- Advocate for your client during day-to-day operations, taking ownership of major incidences to ensure proper coordination of all relevant resources. During these incidents, you will effectively communicate our remediation work and timelines to the client stakeholders
- Conduct monthly service delivery-management meetings with your clients. These ensure client satisfaction, by providing an open forum for your clients to discuss any issues or needs that have arisen. You will create clear and concise agendas and task lists to review on a regular basis, using this time to update them about ongoing or upcoming projects, new service offerings, and security concerns. You will also interpret trends with each client and work with the assigned Strategic Advisor to create change in negative trends
- Work closely with Strategic Advisors, whose duty is to provide future guidance for our client's technology needs. The information you provide them will help them integrate new technologies/services/project ideas and to provide future guidance on technology needs
- Build relationships with clients and team members and serve as a trusted point of contact
- Provide timely and thorough responses and guidance to client requests
- Assist in the production of accurate and up to date documentation
- Maintain accurate and real time up to date time sheets
Skills, Knowledge & Expertise
- Relevant technical experience is an asset
- Experience meeting with customers in person is required
- High Level Customer Service Experience is an asset
- Account Management and/or Sales Experience is an asset
- Ability to analyze data to assist in decision-making and strategy is an asset
- Knowledge of ITIL standards is a benefit
- Strong organization, time management, presentation, and customer service skills
- Team players are a benefit, you will be required to liaison and collaborate with other departments to assist in resolving client issues.
Additional information you will want to know:
- Applicant selected will be subject to a criminal, and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment
About VC3
VC3 has more than 25 years of experience providing a full range of Information Technology Solutions and Services to hundreds of municipalities and organizations throughout the United States and Canada. The technologies needed by our customers have changed many times over the years, but our focus has always stayed the same: connect the best technologies with our experienced and talented engineers, programmers, web designers and support specialists to deliver solutions that take our customers to the next level of productivity and results.
We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar.
Job Summary
Full Time
IT Outsourcing & Consulting
$85k-114k (estimate)
03/23/2024
07/19/2024
vc3.com
RALEIGH, NC
50 - 100
1994
PATRICK SPAMTINATO
$10M - $50M
IT Outsourcing & Consulting
Related Companies
About VC3
VC3 offers Managed IT Services, Private Cloud Services, Hosted VoIP, Custom Web Applications, SharePoint Consulting, and Website Design & Hosting. VC3 has more than 25 years of experience providing a full range of Information Technology Solutions and Services to hundreds of municipalities and organizations throughout the country. The technologies needed by our customers have changed many, many times over the years, but our focus has always stayed the same: marry the best technologies with our experienced and talented engineers, programmers, web designers and support specialists to deliver solu...tions that take our customers to the next level of productivity and results. VC3 has earned the distinction of being ranked as one of the Best Places to Work in South Carolina for nine years in a row! "We are very proud that we have remained one of the Best Places to Work in South Carolina over the years. The sustainability of our corporate culture is very important to us and this survey allows us to keep moving in the right direction for our employees," Sandy Reeser, VC3 CEO. Please visit www.VC3.com to learn more.
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The job skills required for Client Relationship Manager include Client Relationship, Communicates Effectively, Customer Service, Futures, Background Check, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Relationship Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Relationship Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Relationship Manager positions, which can be used as a reference in future career path planning. As a Client Relationship Manager, it can be promoted into senior positions as a SB Financial Services Relationship Manager II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Relationship Manager. You can explore the career advancement for a Client Relationship Manager below and select your interested title to get hiring information.
If you are interested in becoming a Client Relationship Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Relationship Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Relationship Manager job description and responsibilities
While account executives focus on the goals of their employer throughout their communications with clients, the targets of client relationship managers are more closely aligned to those of the client.
03/15/2022: Troy, NY
Client relationship managers are responsible for building and maintaining good relationships with clients by listening to complaints or concerns and resolving them.
03/04/2022: Santa Cruz, CA
Build positive and productive relationships with clients for business growth.
01/20/2022: Concord, NH
Schedule regular meetings, discussions, teleconferences and visit client offices to strengthen the relationships.
03/25/2022: New Orleans, LA
To maintain this strong client relationship, the client relations manager must consistently work to ensure they satisfy the client.
04/07/2022: Stockton, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Relationship Manager jobs
Since they work directly with clients, they often conduct meetings with clients via phone calls, emails or video chats.
02/28/2022: Topeka, KS
Some may travel to conferences and conventions to mingle with current clients and recruit prospective customers.
03/28/2022: Detroit, MI
Learning the needs of clients and developing plans to meet them.
04/08/2022: Bridgeport, CT
Have a genuine care for the success of the business.
02/25/2022: Utica, NY
Managers must understand the different reasons for the types of relationships, and provide the customer with what they are looking for.
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Step 3: View the best colleges and universities for Client Relationship Manager.
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