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POSITION DESCRIPTION
POSITION TITLE : Member Experience Specialist (MES)
FLSA STATUS : Hourly
COMPENSATION : Base rate of $15.00 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales!
JOIN OUR TEAM
At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive--embodied by members and team members alike--VASA is a place where lives are changed because of authentic connections made within our supportive community.
BENEFITS
We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20 hours per week. All employees receive two complimentary gym memberships--one for themselves and another to give away--plus 401k options.
Come join VASA Fitness and work with a passionate, fun, and united team!
We are proud to be a 'Great Place to Work' certified company!
PURPOSE
The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym.
DELIVERABLES
Part Time
$38k-54k (estimate)
05/02/2024
05/20/2024
vasafitness.com
OREM, UT
200 - 500
2014
Private
TERRI CALTON
$50M - $200M
Sports & Recreation
VASA Fitness provides aerobic classes, cardio equipment, cardio cinema rooms and fitness training sessions.
The following is the career advancement route for Member Experience Specialist positions, which can be used as a reference in future career path planning. As a Member Experience Specialist, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Experience Specialist. You can explore the career advancement for a Member Experience Specialist below and select your interested title to get hiring information.