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POSITION DESCRIPTION
POSITION TITLE : Member Experience Specialist (MES)
COMPENSATION : Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales!
JOIN OUR TEAM
At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness.
The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive embodied by members and team members alike VASA is a place where lives are changed because of authentic connections made within our supportive community.
BENEFITS
We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20 hours per week.
All employees receive two complimentary gym memberships one for themselves and another to give away plus 401k options.
Come join VASA Fitness and work with a passionate, fun, and united team!
PURPOSE
The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit.
This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean.
This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym.
DELIVERABLES
Operational Responsibilities :
Commitment to Delivering a Fun and Meaningful Guest and Member Experience :
Upholds VASA Operational Standards :
Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.
COMPETENCIES
QUALIFICATIONS
This position description intends to describe the general nature and level of work being performed by people assigned to this job.
It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
VASA Fitness is an Equal Opportunity Employer
Last updated : 2024-05-15
Full Time
Sports & Recreation
$33k-42k (estimate)
05/18/2024
08/13/2024
vasafitness.com
OREM, UT
200 - 500
2014
Private
TERRI CALTON
$50M - $200M
Sports & Recreation
VASA Fitness provides aerobic classes, cardio equipment, cardio cinema rooms and fitness training sessions.
The job skills required for Experience specialist include Customer Service, Leadership, Verbal Communication, Eye Contact, etc. Having related job skills and expertise will give you an advantage when applying to be an Experience specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Experience specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Experience specialist positions, which can be used as a reference in future career path planning. As an Experience specialist, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Experience specialist. You can explore the career advancement for an Experience specialist below and select your interested title to get hiring information.