Job Summary:
We are seeking a dedicated Collection Agent to join our team. The ideal candidate will have a strong background in financial concepts, accounting software, and customer service to effectively manage collections.

Duties:
- Contact individuals with overdue payments
- Negotiate payment plans and terms
- Update account status records
- Utilize accounting software for accurate documentation
- Handle inbound and outbound calls professionally
- Provide exceptional customer service during interactions
- Understand debits and credits for credit union accounting
-The ability to file WID's, to file proof of claims for bankruptcies, to handle incoming garnishments, liens, levies.

-The ability to complete garnishments.

-The ability to handle all aspects of repossessions for vehicles.

Qualifications:
- Proficiency in financial concepts and terminology
- Strong communication and negotiation skills
- Ability to work independently and as part of a team
- Knowledge of telemarketing techniques for collections

This position offers the opportunity to work in a dynamic environment where your skills will be valued. If you meet the qualifications and are looking to advance your career in collections, we encourage you to apply.

Job Type: Full-time

Pay: $19.00 - $22.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Disability insurance
• Paid sick time

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Office

Education:

• Associate (Required)

Experience:

• Microsoft Excel: 1 year (Required)
• Customer service: 1 year (Required)

Ability to Commute:

• Hopewell, VA 23860 (Required)

Ability to Relocate:

• Hopewell, VA 23860: Relocate before starting work (Required)

Work Location: In person