Maintenance Office Coordinator – Dispatching/Invoicing/Parts

Full-time/Hourly/non-exempt position; pay rate: $15.75 - $16.00 per hour (depending on skills/experience)

Vanguard Resources Inc. (VRI), an Industry Leader in Facilities Management, (providing maintenance, housekeeping, dietary, security, grounds keeping, & other services), celebrating 28 years in operation, (AND still family-owned & operated), is actively recruiting for an hourly, non-exempt, full-time Maintenance Office Coordinator to assist and support our team with maintenance dispatching/calls, invoicing/data entry, parts ordering, transporting, researching, inventory; assists with work order system, as well as other task/projects at our Client facility, on far west side of San Antonio, Texas. Come join a dynamic team, working on a beautiful Campus, at Blue Skies Of Texas at EAST CAMPUS: 4917 Ravenswood Dr, San Antonio, TX 78227

MUST possess a valid driver's license and have a clean driving record, as this position requires driving on behalf of the company; back and forth from campus to campus!

Important: Influenza vaccine is required at these facilities during peak flu season.

Typical work schedule: Monday – Friday; Day shift: 8:00 a.m. - 4:30 p.m.

Apply now for the potential opportunity to work at one of the most premier senior living campuses in the country!

60% Dispatching duties: With a warm and welcoming demeanor, Coordinator will take calls, texts, emails of which could come from leadership, our client and residents, then updates the work order system with maintenance requests. Coordinator assigns work orders to Maintenance Technicians, follows up, and maintains system on work order status, completion/close-out.

• Dispatch techs properly with constant communication
• Monitor work order progress, and communicate updates effectively
• Maintain positive and encouraging relations with techs and customers
• Keep work order system, and all other communication tools updated
• Provide effective customer service
• Effectively communicate timely and accurate information to maintenance techs, dispatch team, and property management staff
• Establish positive relations with key contacts in other departments

25%: Inventory & Parts – ordering, receiving, transporting, researching.

• Tracks status of parts ordered and contacts vendors by phone and email as required
• Identify frequently used parts, place parts orders, track orders, stock parts
• Maintain inventory level records with accuracy
• Coordinator will manage and stock an inventory of frequently used parts for company trucking operations
• This includes identifying frequently used parts and maintaining adequate stock of such parts
• Responsible for ordering and tracking parts requested by maintenance

10% Invoice data-entry/reconciliation

• Reconciles packaging slips/invoice to products/parts received
• Data enters all invoice information into system efficiently and accurately

5%: Team/Admin support as needed

• Performs other duties as assigned to support the efficient operation of the department

Other:

• Ability to learn new processes and new technology.
• Team oriented is a MUST.
• Ability to multitask, yet focus with routine interruptions.
• Pleasant, customer focused demeanor required.
• Prefer someone with ability to follow instructions, follow-up routinely on open action items & possess desire to own and/or improve assigned work and responsibilities.
• MUST be flexible & adaptable to change and take on new challenges

Accepting resumes for LOCAL candidates only, as relocation assistance is not budgeted for this position.

IMPORTANT: selected candidate MUST be able to pass a pre-employment drug screen & criminal background check, and conduct pre-employment health screenings required to work in a healthcare setting.

Eligibility to participate in VRI benefit programs (eligibility dates apply):

• • Robust Paid Time Off (PTO) program,
    • If PTO goes unused – PTO ‘cash-out’ options available after 1 year of service (per policy)
  • 401k retirement program, with Employer Matching
  • Medical, Dental, Vision insurance
    • If enrolled:
      • Access to Hospital(s) with direct negotiated contract= Zero balance billed services; $0 dollars required by patient; modest copay
      • Virtual Doctor via secure App
  • Long & Short-Term Disability programs available
  • Availability for employee paid ancillary benefits, via payroll deduction
  • Basic Life Insurance (paid); option for additional Life Insurance on self & dependents
  • Certifications and other Training & Development programs
  • Education/Tuition Reimbursement

EOE: Vanguard Resources is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.