1 Customer Service Team Member Job in Amherst, NY
value city furniture is Hiring a Customer Service Team Member Near Amherst, NY
At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey—an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations.
Some of the functions the Customer Service Associate will perform:
- Embodies our values: Adventure Guides, Serve Others and Own It
- Assists in fostering an energetic and positive working environment
- Frequently communicates with customers via phone
- Partners with all team members to create an easy transaction and great in home delivery service
- Develops strong relationships with customers who shop with us in-store and online
- Listens to the customers’ needs and presents possible options
Job Type: Full-time
Pay: $15.50 - $17.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Experience level:
- 2 years
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
- Office
Ability to Relocate:
- Amherst, NY 14226: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
Retail
$36k-46k (estimate)
03/11/2024
05/10/2024
valuecitynj.com
BAYONNE, NJ
100 - 200
1971
Private
JEFF WARREN
$50M - $200M
Retail
Related Companies
About value city furniture
Value City Furniture is a furniture retailerin New Jersey.
The job skills required for Customer Service Team Member include Customer Service, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Team Member. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Team Member. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Team Member positions, which can be used as a reference in future career path planning. As a Customer Service Team Member, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Team Member. You can explore the career advancement for a Customer Service Team Member below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Team Member, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Team Member for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Team Member job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer service job tasks.
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Agents may also personally follow up with customers to find out how the solution worked for them.
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Demonstrate sound knowledge of the product/service and suggest a solution to the customer right away.
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They will access customer requests from multiple communication channels through a unified database, automate repetitive tasks, and ensure deadlines are being adhered to.
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Customer service members do financial management of customer services, troubleshooting, processing orders, upgrades, complaints handling and escalation.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Team Member jobs
A great customer service member knows how to relate to anybody, but they’re especially good with frustrated people.
03/10/2022: Mcallen, TX
Responding to questions with positive language can greatly affect how the customer hears the response.
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Customer service experience goes beyond call centers and emails.
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Seek out unique touch points to build positive customer experiences.
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Customer service reps need to equip themselves with the necessary knowledge and skills they need to connect with and help customers.
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Step 3: View the best colleges and universities for Customer Service Team Member.
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