Job Summary:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, assisting with inquiries, and promoting products to enhance the overall customer experience.

Responsibilities:
- Engage with customers in a friendly and professional manner to provide information about products and services
- Process customer orders accurately and efficiently using POS systems
- Handle customer inquiries via phone, email, or in-person
- Assist customers with product selection and provide recommendations based on their needs
- Resolve customer complaints or issues promptly and escalate when necessary
- Maintain a clean and organized work environment

Experience:
- Proficiency in English; fluency in Spanish is a plus
- Previous experience in retail sales, wireless sales, or electronics sales preferred
- Strong communication skills and phone etiquette
- Basic math skills for processing transactions and handling cash
- Ability to multitask and demonstrate effective time management

Nice-to-Have Skills:
- Knowledge of wireless sales processes and products
- Familiarity with POS systems for processing transactions
- Experience in retail sales or electronics sales

If you are a motivated individual with a passion for delivering excellent customer service, we encourage you to apply for this exciting opportunity. Join our team and be part of a dynamic work environment where your skills are valued and growth opportunities are available.

Job Type: Full-time

Pay: $15.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Commute:

• Mechanicsburg, PA 17050 (Preferred)

Ability to Relocate:

• Mechanicsburg, PA 17050: Relocate before starting work (Preferred)

Work Location: In person