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Customer Service Assistant
Job Locations US-WI-Merrill US-WI-Madison US-WI-Milwaukee US-PA-Mechanicsburg
20243405
Category
Customer Service / Support
Type
Regular Full-Time
Introduction
Our customers do amazing things for the world - when we protect them, we Stand for Good . We foster a workplace where all employees are treated with dignity and respect;
diversity, inclusion and belonging are woven into the fabric of our company through our customers, employees, leadership, business relationships and outreach programs.
What you'll be doing :
As part of a team, provide timely resolution to customers through written and / or telephonic inquiries while optimizing the customer experience.
Documentation of all inquiries and actions taken is required. Process transactions, complete required forms, and produce insurance documents.
On any given day, you'll :
Here's what we expect
Church Mutual is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Minimum Compensation
USD $17.63 / Hr.
Maximum Compensation
USD $24.69 / Hr.
Learn about our benefits : We value your hard work, dedication to our customers, and contributions to the team - and we understand the importance of benefits for today and planning for the future.
Our generous, flexible total rewards provide you and your family with security and peace of mind. View our full total rewards package here
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Last updated : 2024-05-20
Full Time
Insurance
$36k-45k (estimate)
05/21/2024
05/26/2024
churchmutual.com
PITTSBURGH, PA
500 - 1,000
1897
Private
WILLIAM SUTTON
$200M - $500M
Insurance
Church Mutual is an insurance company that focused on schools, camps, denominational offices and senior living facilities.
The job skills required for Customer service assistant include Customer Service, Planning, Written Communication, Initiative, Leadership, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service assistant positions, which can be used as a reference in future career path planning. As a Customer service assistant, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service assistant. You can explore the career advancement for a Customer service assistant below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Assistant job description and responsibilities
A customer service assistant may also be called upon to provide practical help, such as advising a customer on how to assemble or operate an appliance.
02/10/2022: Richland, WA
Coordinate and collaborate with cross-functional teams to ensure quality services to customers.
12/17/2021: Medford, OR
Customer service assistants deal with customer questions, purchases and complaints.
01/05/2022: New Brunswick, NJ
Organize and schedule customer orders to an appropriate department.
02/17/2022: Greenville, MS
Follow up with customers at a later date.
02/03/2022: Cedar Falls, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Assistant jobs
Undertaking a relevant qualification will show managers that assistants are serious about their job and may offer the opportunity to fast-track to a managerial position, depending upon job performance.
01/22/2022: Billings, MT
Customer service assistant jobs do not usually require specific qualifications, although a good command of the English language will be required by most employers.
03/13/2022: Chicago, IL
Responding to questions with positive language can greatly affect how the customer hears the response.
02/09/2022: Saint Paul, MN
These businesses rely on employees who can create a positive dialogue with customers, helping to foster loyalty and a good reputation.
02/17/2022: Chico, CA
Ask for direct feedback from customers and colleagues in order to have a room for improvements.
02/17/2022: Lansing, MI
Step 3: View the best colleges and universities for Customer Service Assistant.