Valor Healthcare operates more than 50 Veteran Affairs Community Based Outpatient Clinics (CBOCs) in the United States as a contractor for the U.S. Department of Veterans Affairs (VA). Valor provides a full range of medical services to veterans through the operations of CBOCs. Our comprehensive set of services includes primary care, diagnostics, laboratory, telehealth, behavioral health, and more. In addition, we are always looking at other government contracts where this assignment comes into play as a contract position working directly in a Department of Energy facility for a occupational medicine outpatient clinic.

Position Summary

The Medical Support Assistant (CMA) aids in the examination and treatment of patients with diseases and injuries seeking treatment in the clinic, under clinical supervision. Collaborates with the core Clinical Team (Primary Care Provider, RN and LPN/LVN) involved in developing the patient care plan.

Schedule: This is a full time day shift position with no contract end in sight.

Core Responsibilities

• Perform support work related to the care and treatment of patients to include scheduling patient appointments, tracking, reviewing, and responding to electronic orders, consults, and other elements in the electronic medical record.
• Interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height and other relevant details. Records information in patient’s electronic medical record.
• Cleans treatment rooms, equipment and supplies using approved manufacture wipes and/or solutions.
• Operates electrocardiograph (EKG) and other diagnostic equipment to administer routine diagnostic test and treatments, including glucometers, pulse oximeters, nebulizers, oxygen equipment, spirometry, eye exams, etc.
• Collects lab specimens, including but not limited to urine, blood, and sputum, from patients for testing and may perform waived laboratory tests on these specimens.
• Submits any received laboratory and radiology results to medical providers and provides private practice results for scanning or scans results into patient’s medical records after the provider has reviewed.
• Check patients in and/or out of the clinic.
• Maintains patient confidentiality.
• Prints, prepares, and organizes patient check-in list with medication list for the following day.
• Inputs all patients’ information into EMR
• Verifies any and all clinical reminders “due” at the time of each patient visit are completed prior to check out.
• Answers phones and timely relays messages.
• Complies with all company training requirements.
• Provides patient health education with a focus on self-management, prevention, wellness, related health issues and healthy lifestyle choices. Advises in services available through community resources.
• Maintains confidentiality of veterans’ data and information.
• Inventories and orders medical/office supplies and materials.

• Must have a High School Diploma
• Must have completed a 1-year vocational training program
• Must be a Certified Medical Assistant (NCMA, CMA, RMA, CMAA, etc)
• Current certification in Basic Life Support
• Excellent interpersonal skills to include telephone and direct customer relations’ abilities.
• Basic understanding and use of medical terminology.
• Strong computer skills, including EMR experience
• All other on-site clinic personnel shall be familiar with employee job task analysis, worksite environments, and existing or potential health hazards.

This job is CONTINGENT upon contract award, client approval, completion of a favorable background investigation, and the ability to obtain and maintain a Public Trust / High Risk clearance.

Valor Healthcare is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status