4415 Medical Office Receptionist Jobs in United States

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Medical Office Receptionist

Full Time 9 Months Ago

Description

About Us

Our mission is simple: to provide quality healthcare to America’s veterans through our healing 

focus, indebted hearts, and tireless resolve.

Valor Healthcare operates more than 30 VA Community Based Outpatient Clinics (CBOCs) in 

the United States as a contractor for the U.S. Department of Veterans Affairs. Valor provides a 

full range of medical services to veterans through the operation of CBOCs, tailored to meet the 

specific needs of local VA medical centers. Our comprehensive set of services includes primary 

care, diagnostics, laboratory, telehealth, behavioral health, and more. 

About You

Valor is different because of our people. 

Our leadership team is comprised of veterans and clinician leaders dedicated to providing exceptional care and a world-class patient experience for our Nation’s Heroes. 

Many of our colleagues have veterans in their families or are veterans themselves, resulting in an individual commitment to customer service that is second to none.

Position Summary

The Medical Office Receptionist is typically a PACT team member in the front office reception area. This position schedules clinic appointments, in accordance with VA guidelines. The Patient Services Specialist also prepares and compiles records in the clinic. This position supports the clinical staff by answering phones, welcoming patients, and addressing questions. As a team member, the Patient Services Specialist collaborates with the core PACT Team (Primary Care Provider, RN and Medical Assistant) and expanded PACT Team including family/caregiver, VA, and community based services involved in developing the patient care plan.

Sign-on Bonus $1500

Core Responsibilities

  • Actively assists with the administrative support related to patientcare.
  • Inputs all patients’ information into VISTA/CPRS.
  • Verifies any and all clinical reminders “due” at the time of each patient visit are completed prior to check out.
  • Check patients in and/or out of the clinic.
  • Schedule clinic appointments.
  • Answers phones and timely relays messages.
  • Fulfill compliance requirements of the Office of Inspector General (OIG), Joint Commission (JC), Environment of Care (EOC) oversight, lab compliance and other related items.
  • Remain focused on achieving excellent clinical outcomes through data input accuracy and within the specified VA guidelines.• Must provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors.
  • Participate in the clinic’s outreach events to help support the clinic’s enrollment initiatives.
  • Support patient enrollment and retention in appointments, follow-up visits or nurse visits.
  • Embrace and support new initiatives, whether clinical or operational.

Requirements

Qualifications

  •  High School Diploma/GED or equivalent education
  •  Strong computer skills, EMR experience preferred
  •  Demonstrated high quality customer service & organization skills
  •  Minimum, 1-year experience in a clinical or call center environment (preferred).
  •  Must be credentialed and remain in good standing through the Veterans Health Administration (VA).
  •  Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency – AHA valid for two years, e.g.) and in ACLS as specified by individual VAMC contract
  •  Proficiency in written and spoken English.
  •  Energetic and optimistic demeanor
  •  This is considered a safety sensitive position.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

WEBSITE

valorhealthcare.com

HEADQUARTERS

Addison, TX

SIZE

200 - 500

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The job skills required for Medical Office Receptionist include Customer Service, Front office, Patient Care, primary care, Initiative, Administrative Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Medical Office Receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Medical Office Receptionist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Medical Office Receptionist positions, which can be used as a reference in future career path planning. As a Medical Office Receptionist, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Medical Office Receptionist. You can explore the career advancement for a Medical Office Receptionist below and select your interested title to get hiring information.

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If you are interested in becoming a Medical Office Receptionist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Medical Office Receptionist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Medical Office Receptionist job description and responsibilities

Medical receptionist perform the task of greeting the patients and solving their queries .They are responsible for scheduling appointments with the doctors and maintaining records of the visiting patients.

02/21/2022: Buffalo, NY

Medical receptionists are professionals who are responsible for coordinating the daily administration of doctors, staff, visitors, and patients at a healthcare facility.

02/14/2022: Yakima, WA

The receptionist also does administrative duties such as recording bookings, filing, scanning documents, and billings of patients.

01/16/2022: Pierre, SD

Maintains an adequate supply of progress notes, medication logs, new patient registration sheets, release of medical record sheets, and all other forms contained within the medical record.

01/20/2022: Oakland, CA

Prepares charts, obtains medical record requests and makes phone calls to request medical records from outside providers.

01/11/2022: Lancaster, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Medical Office Receptionist jobs

A positive attitude, calm demeanor, and compassionate and caring nature can make a good medical office receptionist an even greater asset to a prosperous practice.

01/19/2022: Rock Island, IL

Medical offices value receptionists with specialized training and knowledge.

02/02/2022: Jacksonville, FL

Medical practices, hospitals, and specialty clinics of all kinds will appreciate people who have the self-motivation to attend a medical receptionist school and earn a medical receptionist certificate.

02/22/2022: Passaic, NJ

A good medical office receptionists need to be friendly, warm and willing to help.

12/20/2021: Providence, RI

Though the circumstances surrounding a visit to a clinic can be downright miserable for some patients, being greeted by a warm and helpful medical office receptionist can go a long way toward making the visit a positive experience.

03/06/2022: Stockton, CA

Step 3: View the best colleges and universities for Medical Office Receptionist.

Butler University
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