Valley Youth House empowers and strengthens the lives of children, youth and families through inclusive programming that builds resilience and fosters growth and independence.
We are currently looking for a qualified applicant to fill the following position: FT - Program Supervisor - ($51K - $60K).
The Program Supervisor is responsible for the daily management of team members. This individual leads a team of two to eight people, who provide direct coaching, instruction, case management, and goal planning with youth and young adults. This person assists with team member recruitment, training, supervision, and evaluation. Additionally, this individual is responsible for quality assurance and control of service delivery, accurate data tracking and regular reporting on program outcomes. The Program Supervisor may provide direct services to youth and families as required. The Program Supervisor is under the authority of the Executive Vice President of Programs and the Regional Vice-President and reports directly to the designated Associate Director or Director.
- Provide high-quality leadership, direction, and supervision to team members in all program settings and foster a culturally sensitive, youth-centered environment.
- Guide, monitor and ensure quality and safe service delivery in compliance with agency, county, state, and federal standards of practice and program regulations.
- Monitor, prepare and submit program and financial outcome reports according to agency practice and protocols.
- Provide team members with individual and group supervision/team sessions to model and train them in the areas of youth development, goal planning, case management, counseling, priority setting, and other skills related to Independent Living (e.g. permanent relationships/ mentoring, housing/household maintenance, money management, and health/ wellness).
- Lead team member recruitment, orientation, training, and evaluation, and implement all personnel policies as required.
- Understand and manage program budget; ensure responsible fiscal decision-making by the direct service team members (e.g. purchasing, cost-effective scheduling /minimal overtime).
- Be proactive in representing the program and agency in a professional manner and fostering positive community relationships within and outside of the agency.
- Ensure crisis and critical incidents as defined by the agency, county, state or federal regulations is addressed, reported, and reviewed according to the agency's formalized practice and protocols. Participate in on-call rotation as required by program area.
- Process informal and formal client issues, concerns and grievances from a positive youth development perspective and according to official program practice.
- Understand and adhere to Valley Youth House policies, practices and procedures.
- To participate in weekly scheduled supervision with Associate Director/Director/Vice President and be prepared with an agenda.
- To attend and actively participate in team meetings.
- To complete other related tasks as appropriate or assigned.
- The Program Supervisor shall be a mature individual with the ability to identify with and lead using the goals and philosophies of positive youth development in the independent living program.
- The Program Supervisor will lead, possess sound judgment and knowledge of adolescent/positive youth development, and have strong supervisory skills.
- This individual will be organized and highly adept at managing multiple tasks and assignments.
- Successful team members are creative thinkers and flexible in their approaches to people and projects.
- They will never have been convicted of any prohibited criminal or child abuse offense.
- They shall possess a minimum of three years of experience working with adolescents and a Master's degree or a BS/BA in human services with five years of supervisory & youth work experience.
- An equivalent combination of experience in the field and education may be considered.
- An individual will have a Bachelor's Degree in social work, psychology, information technology with 3 years experience working with Electronic Health Records-preferably Welligent.
- An individual with experience and understanding of use of data for program reporting.
- Knowledge of and experience in youth and families, child welfare, homeless services and behavioral health programming.
- Display organizational skills and be highly adept at managing multiple tasks and assignments.
- Teaching and training experience.
- Successful team members are creative thinkers, are flexible in their approaches to people and projects, and are capable of working with diverse groups of the population.
The list of essential/key functions/duties, as outlined herein, is intended to be all-inclusive of the tasks performed within this position. It is not necessarily descriptive of all functions/duties within the position. The omission of a function/duty does not preclude management from assigning duties not listed herein, other duties may be assigned.
**If eligible: Medical, vision, and prescription benefits available after the first month of hire, Vacation, Sick, and Personal Time Off, 401k Benefits and employer match, Employer-paid clearances, physical, and training, Opportunities for Tuition assistance, Opportunities for licensure supervision hours for LCSW and LPC.
Valley Youth House provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
*Valley Youth House reserves the right to perform periodic record checks in order to comply with program, local, state & federal guidelines.