This position provides front and back office support to Providers and care teams composed of nurse practitioners,
physician assistants, physicians, nurses, and medical assistants in delivery of care to VVHC’s diverse patient
population.
REPORTING RESPONSIBILITIES:
Reports to RN Manager about work schedule, supply needs and time off. Supports Providers with patient and
clinic needs. The RN Manager will coordinate annual evaluations with Assigned Provider or Providers.
MINIMUM QUALIFICATIONS:
Education: High school graduate or equivalent. Graduate of an accredited school of nursing.
Licensure/Certification: Valid Washington State registration/license for LPN
Experience: Two years experience in health field preferred. Physician office experience preferred
Equipment/Skills: Accucheck Blood Glucose Monitor, thermometer, EKG, UA machine, BP, Autoclave,
Immunization administration and management, multi-line phone system, Microsoft Office Suite (or equivalent).
Physical demands: Ability to physically perform the functions of the job, including sitting, standing, walking,
lifting, carrying, bending, and reaching with or without reasonable accommodation.
Status Classification: Hourly
PRIMARY JOB RESPONSIBILITIES:

A. Ensures confidentiality of all clients/patient’s information per Valley View Health Center policy and HIPAA
guidelines

B. Respects and works well with all team members

C. Attends and participates in all required meetings

following up for compliance

E. Assists in staffing the walk in Immunization Clinic at the Chehalis Clinic

G. Ensures patient compliance with Quality of Care metrics. Standards:

• Monitoring HEDIS reports
• Completing outreach to non-compliant patients
• Updating Care Guidelines for patients who have documented care elsewhere
• This includes but is not limited to the following metrics:

• Immunizations
• Mammogram Screening
• Cervical Cancer Screening
• Colonoscopy Screening

H. Receives patient and prepares for practitioner per departmental protocol. Standards:

• Obtains and documents in EHR vital signs appropriate to the patient’s chief complaint.
• Obtains and adds to the patients EHR preventative health results, medications, and chronic

blood glucose, UA)

glucose, UA)

• Maintains knowledge of where to order referrals when prompted by the RN or Provider

adult/childhood vaccine procedures.

G. Performs other related duties as assigned. Standards:

• Follows guidelines established at time of assignment
• Huddles with their designated Provider and RN to discuss complex patients prior to their visit.
• Accepts assignments willingly
• Prioritizes workload to ensure timely completion of assignment
• Asks appropriate clarifying questions relative to scope of assignment

H. Interacts with public in a professional and courteous manner. Standards:

• Greets public as they enter the center, providing appointment and referral assistance.
• Schedules appointments as necessary
• Schedules client referrals as necessary

I. Maintains medical records system for center. Standards:

• Ensures that an encounter is created for all new patients receiving care at the center in

J. Evaluates effectiveness of patient flow and adjusts to ensure the efficiency of patient care at the clinic is