DIVISION: MENTAL HEALTH

REPORTS TO: V-ACT PROGRAM MANAGER

FLSA STATUS: NON-EXEMPT

NATURE OF WORK: The Assertive Community Treatment Supportive Transportation Specialist functions as a member of the multidisciplinary team and participates in treatment, rehabilitation, and support services to program clients with severe and persistent mental illnesses. This team member works as an extension to other team members and has the responsibility to carry out rehabilitation and support functions and assists in treatment; provides transportation; supportive services; training and assistance with ADL’s; under the clinical supervision of staff with professional degrees.

• Ability to perform Essential Duties as outlined below.
• Bacherlor's Degree in Human Services Field
• Ability to comply with Client’s Rights.
• Ability to comply with all of Valley’s Policies and Procedures.
• Ability to comply with Valley’s and Division departmental safety procedures.
• Ability to read, write and speak the English language.
• Current CPR/First Aid Certificate or ability to be trained

ESSENTIAL DUTIES:

• Collaborates with team members to assess, plan, develop, coordinate, and provide treatment, rehabilitation, and support services to program clients.
• Ensures all clients of the program are seen face-to-face by a team member at least every seven days.
• Reports medication issues/needs to RN and other team members
• Participate in the client-centered comprehensive assessment of individual clients.
• Participate in daily staff organizational meetings and treatment planning review meetings.
• Participate in providing treatment and dual diagnosis services.
• Participate in the provision of rehabilitation services.
• Perform job coaching, problem solving, and support on and off the job site.
• Provide work-related supportive services, such as assistance with grooming and personal hygiene, securing of appropriate clothing, wake-up calls, and transportation.
• Participate in IDT meetings and staffings.
• Assist and support clients to carry out personal hygiene and grooming tasks.
• Uses clear communication skills, including “people first” language with clients and other professionals.
• Completes and submits documentation as required by Valley, Medicaid, Medicare, Private Insurances and any other licensing agencies. Ensures that documentation (such as Progress notes, SAL’s, Timesheets, Task Analysis Forms, etc.) are completed accurately and timely and will reflect services the client has received as appropriate.
• Provide nutrition assistance with meal planning grocery shopping, and food preparation.
• Assist and support clients to perform household activities, including house cleaning and laundry.
• Teach money-management skills and ensure that clients have adequate financial support.
• Help clients to access and utilize reliable transportation services.
• Assist and support clients to have and effectively use a personal primary care physician, dentist, and other medical specialists as required.
• Plan, structure, and prompt social and leisure-time activities and provide side-by-side support and coaching to help client socialize.
• Attends all mandated trainings related to profession and enhances knowledge and/or skills which include Relias Learning Trainings.
• Adheres to Valley’s Standards of Conduct and Compliance and adheres to professional code of ethics in performing services.
• Promotes appropriate community interactions by handling public interactions in a professional and competent manner. Returns telephone calls and requests for information in a timely manner, promotes a positive image of the Program and the Agency, and maintains a good rapport with agency contacts.