Responsibilities/Duties:

• Provide professional customer service, sales, and management of private member base for travel
• Provide clients with cost effective travel solutions, offering all possible products and upsell opportunities
• Meet agent monthly sales revenue target and goal
• Partner with management to ensure customer satisfaction and proper care travel needs are met for member base
• Follow all company and department Policies and Procedures
• Maintain accurate and clear file notes in Salesforce
• Regular and consistent attendance
• Any additional duties that may be assigned to meet business needs

Qualifications:

• Minimum of 2 years strong sales
• Cruise Experience is strongly encouraged
• Working travel industry knowledge
• Must be able to type a minimum of 40 wpm
• Team Player and Motivator
• Highly motivated, goal oriented
• Capable of articulating professionally to customer
• Ability to effectively manage time while at work
• Must be able to effectively analyze and interpret data
• Strong attention to detail
• Proven internet and computer software skills
• Proper note taking ability
• Able to work flexible hours including evenings, weekends, and holidays