Job Description:

• Provide logistics support for D2C, Tour, Retail, and other various channels.
• Coordinate the end-to-end process of inbound and outbound goods, including arranging parcel / freight shipments, ensuring timely delivery to the end destination.
• Provide support for logistics operations, ensuring efficient inbound and outbound delivery, while collaborating with cross-functional teams to enhance artist management satisfaction.
• Liaise with operations management team and confirm tracking, packing lists, and PODs for deliveries.
• Work closely with the Logistics Manager to ensure timely and accurate deliveries to and from our fulfillment centers.
• Create commercial invoices and international documentation.
• Manage shipment scheduling and tracking updates via Monday.com and other tracking platforms.
• Prepare and report on logistics reports and KPIs.
• Ensure vendor compliance adherence and compliance onboarding / training.
• Purchase new supplies and foster relationships with vendors, as well as attempting to cut costs by leveraging bulk discounts.
• Schedule supply deliveries and forecast demand to Vendors to minimize slowdown in the production process.
• Cross-train across the operations team
• Coordination with local mailrooms and in office operations
• Special projects as assigned.

Skills

• Strong computer skills including extensive experience with Microsoft Office Suite.
• High Level of attention to detail with excellent organizational skills.
• Knows how or where to obtain information; is resourceful.
• Ability to analyze data and trends, make educated conclusions based upon data.
• Embraces teamwork; shares ideas / methods to improve performance.
• Proven verbal and written communication skills.
• Prioritizes work activities; plans and stays organized.
• Manages timelines; deals effectively with the challenges of a fast pace, high pressure environment and deadlines.
• Takes independent action and works autonomously.
• Takes initiative and seeks increased responsibilities.
• Experience in consumer products, retail operations, or e-commerce is preferred.
• Logistics and transportation experience preferred.
• In house warehousing and distribution experience preferred

Education:

• Bachelor’s degree in business or Logistics preferred.
• At least 1-2 years of relevant experience, preferable in music or entertainment industry.
• Experience with order management and customer service.
• Experience managing data from multiple reporting systems.

Job Types: Full-time, Contract

Pay: Up to $18.57 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Microsoft Office: 1 year (Preferred)

Ability to Commute:

• New York, NY 10019 (Required)

Ability to Relocate:

• New York, NY 10019: Relocate before starting work (Required)

Work Location: In person