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Work Schedule :
100% FTE, 2nd shift. Weekends required. Position rotates every third weekend, with a total of 5 shifts per week. Scheduled hours are from 2 : 45 pm 11 : 15 pm.
Hours may vary based on the operational needs of the department. Work on site with opportunity to work remote on occasion.
You will work at 610 N. Whitney Way in Madison, WI.
Be part of something remarkable
Be part of something remarkable
Join the #1 hospital in Wisconsin and utilize your love for helping people by being the first point of contact for new patients and referring physicians, vendors and the public.
We are seeking a Call Center Paging Representative (Communication Center Representative) to :
You will use :
At UW Health, you will have :
Education :
Minimum High school diploma or equivalent
Preferred Associate degree in Healthcare, Information Technology, Business, or related field strongly preferred
Work Experience :
Preferred One year of experience in a medical, call center, or customer service environment
Our Commitment to Diversity, Equity, and Inclusion
UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer.
Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day.
Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged.
EOE, including disability / veterans.
UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas.
These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.
Last updated : 2024-03-24
Full Time
Hospital
$34k-45k (estimate)
03/26/2024
04/26/2024
uwhealth.org
MADISON, WI
3,000 - 7,500
1924
NGO/NPO/NFP/Organization/Association
KATHLEEN A ORIEL
$1B - $3B
Hospital
UW Health is an academic medical center for the University of Wisconsin that focuses on research, education and patient care activities.
The job skills required for Call center rep include Customer Service, Call Center, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center rep positions, which can be used as a reference in future career path planning. As a Call center rep, it can be promoted into senior positions as a Contact Center Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center rep. You can explore the career advancement for a Call center rep below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Rep job description and responsibilities
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
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Call Center Representatives are general responsible for handling large amount of customer calls.
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A call center rep should be able to handle pressure.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Rep jobs
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers needs.
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Call center agents might have to handle a chatty customer one moment and an angry one the next.
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Call center rep are customer oriented.
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Step 3: View the best colleges and universities for Call Center Rep.