Overview

Call Center Sales Representative

Mad City Windows and Baths: Elevate Your Sales Career! 

Location: Madison, WI (On-Site Position) 

Earning Potential: Over $100,000/yr with Performance-Based Pay 

 At Mad City Windows and Baths, we are a unified team dedicated to excellence. As one of the fastest-growing remodeling companies in the USA, we take pride in our ability to enhance homes across 10 states. Our 50 years of experience reflect our unwavering commitment to homeowners throughout the Midwest. We're seeking individuals who resonate with our dedication, passion, and drive. If you're looking to make a meaningful impact, make a rewarding income, and grow your career in a supportive, fun, and result-driven environment, Mad City Windows and Baths is the place for you. Join us, and let's achieve great things together! We Offer: 

• Attractive Compensation: Competitive salary with uncapped commissions and bonuses. 
• Full-time Benefits: multiple insurance options, PTO, 401K, EAP, work-life balance. 
• Professional Development: Extensive sales training for career advancement. 

Joining Mad City Means: 

• Becoming Part of a Supportive Team: When you join us, you're stepping into a role where support and nurturing of professional growth are paramount. 
• Making a Real Impact: Your work will directly improve the lives of families and communities, enhancing the beauty and functionality of homes. 
• Career Advancement Opportunities: With our upcoming training class, we're committed to setting you up for success. We offer growth opportunities for our team members to excel and advance in their careers. 
• Earn a rewarding income: We know we cannot do what we do without our people and that is why we have done lots of research to put our performers ahead of the market competition and earn what they are worth!

Key Responsibilities:

• Lead Engagement: Utilize our strong and warm pre-generated leads to drive impactful sales. 
• Incentive-Driven Earnings: Leverage the opportunity to earn significant bonuses through effective appointment setting for our sales teams. 
• Comprehensive Lead Management: Take ownership of lead management - tracking, following up, and sealing deals to meet and exceed sales and productivity goals. 
• Inside Sales Representation: Act as a vital link between potential customers and our team, guiding their journey from initial contact to successful sales. 
• Customer Consultation Coordination: Use various communication channels to assist customers in scheduling complimentary in-home consultations. 
• Product and Service Promotion: Advocate for our premium products and services, ensuring top-tier customer service to both new and existing clients. 

What We Need from You: 

• Demonstrated ability in handling outbound and inbound calls, preferably in a call center or inside sales role. 
• A track record of providing exceptional customer experiences over the phone. 
• Strong computer and phone skills, coupled with keen attention to detail. 
• A positive, flexible, determined, and persuasive personality. 
• Willingness to work flexible hours, including nights and weekends, to engage with customers during peak periods. 

Who we are: 

• Community-Centric: We're deeply integrated into the communities we serve. Understanding the unique challenges of the Midwestern climate, we excel in bringing our customers' visions to life with superior results. 
• Recognition and Pride: Our title as Wisconsin's #1 remodeler for several years and the Angie’s List “Super Service Award” in 2020 underscore our commitment to excellence and community trust. 
• Fun, Collaborative, and Results-Driven: Our dynamic and engaging work environment is grounded in fun and collaboration. We believe in delivering exceptional results through teamwork and a shared vision. 
• Passionate and Dedicated: Each of us represents Mad City. Our team is known for its passion, motivation, and loyalty, dedicated to exceeding our customers' expectations and building lasting relationships. 

 We can't wait for you to join us! 

Mad City Windows and Baths provides the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.