Under general supervision provides support for clinical systems in a specific service area/department. Analyzes user system and application needs while obtaining assistance as needed and implements the optimal solution to meet department operational needs. Under general supervision provides direct application support for the update and maintenance of system configuration system setup and application tables. Becomes familiar with and considers all associated business processes operational and industry requirements and related application/system functionality. Implements phases of clinical applications systems analysis and associated programming/configuration activities (involving the Sunquest Blood Bank System Atlas Data Innovations Crystal Reports etc.). Devises and modifies procedures with direction to solve complex problems while taking into consideration software and workflow limitations. Installs maintains and modifies software applications and associated hardware throughout the Medical Laboratories. Under general supervision serves as liaison between IT and user domains; user needs are reconciled with software capabilities to identify and implement the most appropriate software and/or hardware solution. Maintains up-to-date working knowledge of systems. Regularly schedules time to perform independent training (eg. iMentor) and attends on-going in-service training Trains Users Acquires and maintains a working knowledge of applicable regulatory requirements and with direction modifies systems to comply. In addition to the above job responsibilities, other duties may be assigned. Position Compensation Range: $27.29 - $43.66 Hourly MINIMUM REQUIREMENTS Education: High School Degree or equivalent required. Associate’s Degree preferred. Experience: Three years relevant experience required. Licensure: None PHYSICAL DEMANDS This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs. The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. The University of Virginia is an iconic public institution of higher education, boasting nationally ranked schools and programs, diverse and distinguished faculty, a major academic medical center, and proud history as a renowned research university. In January of 1819, the Commonwealth of Virginia’s General Assembly chartered what would become the University of Virginia. Entering our third century, the University has served Virginia, the nation, and the world by: educating responsible citizen-leaders; advancing, preserving, and disseminating knowledge; and providing world-class patient care. These responsibilities are enduring and continue to inspire our efforts. The UVA Health System is renowned for providing outstanding patient care, educating tomorrow's health care leaders, and discovering new and better ways to treat diseases. The UVA Medical Center and Physicians Group, School of Medicine, and School of Nursing are recognized for their excellence in patient care, education, and research. At UVA, we offer a rich collection of benefits, which have long been recognized and valued for their comprehensiveness and competitiveness in the market. In addition to a robust array of traditional benefits such as health care, time off, and retirement, UVA offers an array of other benefits and services to support faculty, staff, and UVA Health team members with their personal and family needs. We are committed to a policy of equal opportunity for all persons and welcome diversity in all forms. For more information on the University of Virginia and the surrounding area, visit our Why UVA and Why Charlottesville webpages