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5 Customer Loyalty Representative Jobs in Pontiac, MI

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AkzoNobel
Pontiac, MI | Full Time
$48k-61k (estimate)
1 Week Ago
UTEC
Pontiac, MI | Full Time
$38k-48k (estimate)
2 Weeks Ago
UniTrust Financial Group
Pontiac, MI | Full Time
$67k-89k (estimate)
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Family Dollar
Pontiac, MI | Full Time
$33k-42k (estimate)
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Customer Loyalty Representative
UTEC Pontiac, MI
$38k-48k (estimate)
Full Time | Social & Legal Services 2 Weeks Ago
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UTEC is Hiring a Customer Loyalty Representative Near Pontiac, MI

Customer Loyalty Representative

Location: Pontiac, MI, 48341

Skills Required:

  • Microsoft Word and Excel knowledge
  • Organized
  • Ability to work in a fast-paced environment
  • Excellent verbal and written communication skills
Job Description:
The Customer Loyalty Representative will be responsible for maintaining and enhancing customer relationships by providing exceptional customer service. The ideal candidate will have excellent communication skills, be organized, and able to work in a fast-paced environment. The Customer Loyalty Representative will be responsible for:
  • Answering customer inquiries via phone, email, and chat
  • Creating sales and service request
  • Resolving customer complaints and issues
  • Providing product and service information to customers
  • Processing orders, returns, and exchanges
  • Maintaining customer records and updating customer information in the database
  • Inventory knowledge, Maintain proper stocking levels of parts and supplies. Perform monthly counts.
  • Deliver Supplies locally as needed
  • Collaborating with other departments to ensure customer satisfaction
  • Must pass Government approved Background Check
The Customer Loyalty Representative must have excellent Microsoft Word and Excel knowledge to maintain accurate records and reports. The ideal candidate will be able to multitask and prioritize tasks to meet deadlines. The Customer Loyalty Representative must have excellent verbal and written communication skills to effectively communicate with customers and colleagues.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Social & Legal Services

SALARY

$38k-48k (estimate)

POST DATE

04/25/2024

EXPIRATION DATE

06/23/2024

WEBSITE

utecinc.org

HEADQUARTERS

LOWELL, MA

SIZE

200 - 500

FOUNDED

1976

CEO

RICH CAVANAUGH

REVENUE

$10M - $50M

INDUSTRY

Social & Legal Services

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The job skills required for Customer Loyalty Representative include Products and Services, Written Communication, Communication Skills, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Loyalty Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Loyalty Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Loyalty Representative positions, which can be used as a reference in future career path planning. As a Customer Loyalty Representative, it can be promoted into senior positions as a Customer Retention Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Loyalty Representative. You can explore the career advancement for a Customer Loyalty Representative below and select your interested title to get hiring information.

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