3 Quality Assurance Auditor Jobs in Farmington, MI
UTB Management is Hiring a Quality Assurance Auditor Near Farmington, MI
Job responsibilities include:
- Monitoring calls to provide feedback regarding telephone etiquette, information provided and procedures
- Monitoring, evaluating and scoring inbound calls against established quality assurance instruments and standards
- Reviewing and analyzing conversations between the Potential claimants and agents to ensure that quality standards are met
- Providing ongoing feedback to staff based on call performance
- Ensuring that agents provide quality service in line with the organizational objectives
- Communicating with other team members to solve problems
- Documenting and reporting service quality levels
- Ensuring that agents adhere to predetermined quality assurance standards and the business's standard
- Providing performance expectations, action plans and development plans to improve call quality
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Schedule:
8 hour shift
Ability to commute/relocate:
Farmington, MI 48334: Reliably commute or planning to relocate before starting work (Required)
Experience:
Microsoft Excel: 5 years (Required)
Job Summary
Full Time
$46k-55k (estimate)
04/23/2024
06/22/2024
The job skills required for Quality Assurance Auditor include Customer Service, Microsoft Excel, etc. Having related job skills and expertise will give you an advantage when applying to be a Quality Assurance Auditor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Quality Assurance Auditor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Quality Assurance Auditor positions, which can be used as a reference in future career path planning. As a Quality Assurance Auditor, it can be promoted into senior positions as a Claims Quality Auditor II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Quality Assurance Auditor. You can explore the career advancement for a Quality Assurance Auditor below and select your interested title to get hiring information.
If you are interested in becoming a Quality Assurance Auditor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Quality Assurance Auditor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Quality Assurance Auditor job description and responsibilities
Quality assurance auditors are employed by food production companies to ensure they are producing safe products that are of the quality their customers expect.
03/19/2022: Cheyenne, WY
Identify issues in data quality, sourcing, or documentation by reviewing existing data and processes.
04/06/2022: Oklahoma City, OK
They create testing parameters for products and services, develop quality control procedures, perform audits, and oversee quality control teams.
04/01/2022: Canton, OH
Ensure appropriate decisions are made regarding the quality characteristics of products, materials and equipment
03/03/2022: Honolulu, HI
Manage customer claims and minimize resolution time by increasing communication between account managers, operations, production, and the customer.
02/22/2022: Great Falls, MT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Quality Assurance Auditor jobs
ASQ offers training, certification, and networking opportunities for Quality professionals like Quality Auditors.
03/01/2022: Baltimore, MD
Many Quality Auditors choose to get qualified, for which they have to pass a CQA exam.
03/23/2022: San Bernardino, CA
To become a quality assurance auditor, an individual often starts as a production worker, a technician, or laboratory staff worker who has gained hands-on experience and knowledge of the product.
01/22/2022: Chillicothe, OH
Additional training, a specific certification, or a degree is required to gain employment in this position.
04/02/2022: Tucson, AZ
This position requires one to be a certified auditor through education and varying levels of work experience.
02/27/2022: San Diego, CA
Step 3: View the best colleges and universities for Quality Assurance Auditor.
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