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UT Southwestern Medical Center
Frisco, TX | Full Time
$66k-77k (estimate)
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UT Southwestern Medical Center
Frisco, TX | Full Time
$66k-77k (estimate)
1 Week Ago
Clinic Staff Assistant I - Frisco
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$66k-77k (estimate)
Full Time | Ambulatory Healthcare Services 1 Week Ago
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UT Southwestern Medical Center is Hiring a Clinic Staff Assistant I - Frisco Near Frisco, TX

Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued patients and employees. With over 20,000 employees, we are committed to continuing our growth with the best professionals in the healthcare industry. We invite you to be a part of the UT Southwestern team where you’ll discover teamwork, professionalism, and consistent opportunities for growth.

Job Summary

Clinic Staff Assistant I staff perform clinic front office operation workflows such as: patient registration, scheduling, insurance benefit verification, internal and external referral management, answer inbound phone lines and document patient telephone encounters, as well as point of service collections and patient check-in and check-out.

Job Duties

  • Learn and demonstrates proficiency in a minimum of two (2) of the following clinical front office operations in a minimum of two (2) clinical front office operations within 6-12 months:
    • Registration
    • Scheduling
    • Inbound call documentation
    • Insurance Entry and Verification
    • Referrals Management
    • Cash Drawer, Payment Posting and Check-in/Check-out
  • Learn and maintain up-to-date knowledge of Epic electronic medical record (EMR) system user operations, front office clinical workflows and policies and procedures.
  • Deliver superior customer service, representing UT Southwestern in a positive and professional manner to patients, colleagues, and the community.
  • Build rapport and communication with internal and external team members to ensure best outcomes for the patient in a comprehensive clinical care model.
  • Maintain patient confidentiality in accordance with HIPAA and UT Southwestern policy.
  • Maintain neatness of customer waiting area; keeps area stocked with pamphlets and other materials as appropriate.
  • Ensure adequate inventory of items necessary for day-to-day functions of clinic, such as office supplies and patient forms.
  • Duties performed may include one or more of the following core functions: (a) Directly interact with or care for patients; (b) Directly interact with or care for human-subjects research participants; (c) Regularly maintain, modify, release or similarly affect patient records (including patient financial records); or (d) Regularly maintain, modify, release or similarly affect human-subjects research records.
  • Perform other duties as assigned.

Experience and Education

  • High school diploma or GED with prior customer service experience required and successful completion of CSA competencies in two (2) clinical front office operations within 6-12 months of hire.
  • Degree in related field and/or related experience preferred but not required.

To learn more about the benefits UT Southwestern offers, visit https://www.utsouthwestern.edu/employees/hr-resources/

This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes UT Southwestern to obtain criminal history record information. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. To learn more, please visit: https://jobs.utsouthwestern.edu/why-work-here/diversity-inclusion

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$66k-77k (estimate)

POST DATE

04/28/2024

EXPIRATION DATE

06/28/2024

WEBSITE

utsouthwestern.edu

HEADQUARTERS

DALLAS, TX

SIZE

15,000 - 50,000

FOUNDED

1943

CEO

BRUCE MICKEY

REVENUE

$1B - $3B

INDUSTRY

Ambulatory Healthcare Services

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