Technical Program Manager

Project Manager II

Who we are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of over 39,000 practical problem solvers and creative thinkers in over 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you'll create a boundless impact that transforms your career-and the lives of people across the world.

Visit us at .

You Are:

UST is searching for a Technical Program Manager who will perform end-to-end management of a single or portfolio of projects with TCV 500K - $1Mn in deliverables based or outcome-based model, by delivering the agreed scope, within the agreed timelines and cost. Fully ensuring the success and acceptance criteria of the project are met and customer satisfaction is enhanced.

The Opportunity:

• Drive Diagnostics or Telemetry SW Featuressprint planning & retrospective
• Create Projects Schedule in MS Project
• Create Epics, Features and Other ADO related Dashboards.
• Track Milestones, Schedules with Cross functional Teams.
• Manage Datacenter Fleets for the Deployment of Telemetry alerting, monitoring policies, fault signatures, across sustaining and NPI cloud hardware Products.
• Work closely with Engineering, DevOPS and Validation teams to ensure weekly/Monthly Builds are validated.
• Define SW requirements to address customers & partners.
• Support both sustaining and NPI program milestones and deliverables.
• Manage partner dependency technical discussion and lead prioritization monthly iteration.
• Communicate solutions to complex technical problems with knowledge of building at-scale software to run via automation and at-scale on cloud hardware
• Software Integration & Feature PM for HW Diagnostics and Telemetry Services

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need:

• Experience in management of complex cross-group, cross-business, cross-disciplinary projects
• Experience in PowerBI Tool, MS Project, MS Office, ADO(Azure Devops) Jira.
• Strong SW/FW program management skillsets that can play both feature PM as well SW integration PM role.
• Previous experience with cloud service provider datacenter hardware management and operations
• 5 years of experience as a technical Program Manager or in a technical role with systems experience
• Experienced with software architecture design with proven ability to synthesize.

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. As required by local law, UST provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below.

Role Location: Remote

Compensation Range: $92,000-$138,000

Our full-time, regular associates are eligible for 401K matching, and vacation accrual and are covered from day 1 for paid sick time, healthcare, dental, vision, life, and disability insurance benefits. Depending on the role, some associates may also be eligible for stock options.

What we believe:

We're proud to embrace the same values that have shaped UST since the beginning. Since day one, we've been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion, and to place people at the center of everything we do.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

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