Duties

• Projecting future program needs, creating clinical justification and Business Case Analysis for future hiring needs as appropriate, productivity and performance management encounters, clinical documentation auditing, functional statement development in collaboration with discipline leads as appropriate. Input into performance appraisal in collaboration with the CBOC Chief.
• Development, implementation and coordination of measurement-based care program-wide.
• Responsible for policy development and implementation for the CBOC. Data driven monitoring for quality assurance and implementation of new policies and process changes as needed to ensure high quality care. Develop and implement clinic processes to facilitate episodes of care of quality, evidence-based treatment for general mental health.
• Develop and implement programs, policies, and procedures to meet program goals, VHA policy, and external accreditation requirements. Monitor outcomes using data-driven quality assurance processes and implement strategies for improvement based on data analysis. Update and manage tracking tools thus utilizing data driven process to identify challenges and implement changes based on dynamic clinic demands in order to ensure excellence in patient care.
• Collaborate with other Service/Service Line Chiefs and Medical Center Senior Leadership and Lead Professional Psychologist to assess the need for Psychological Services and resources to meet those needs. Develop policies for collaboration between the CBOC and other specialty mental health programs.
• Develop processes to increase access to general mental healthcare for high-risk veterans, including increasing access slots for the CBOC staff to facilitate availability for patients who are high risk or in crisis.
• Representation of the CBOC to other programs/care teams, including in-services for other teams, consultation on referrals to the CBOC, and representation of both clinical teams at MH Board and team lead meetings.
• Facilitate EBP training for clinical staff including advocacy for training slots and managing coverage for staff engaged in EBP training. Training for all new CBOC staff members, development of CBOC-specific new employee orientation program and schedule.
• Internal mental health consult management, tracking and assignment. Manage internal consults for CBOC team. Track all unable to schedule consults according to VISN guidance and manage action plans for consults over 90 days.
• Develop mental health position descriptions and functional statements in CBOC. Interview candidates for positions, recommend appointments, advancements, or disciplinary actions when appropriate.
• Responsible for professional and administrative management of assigned area/program. Identify continuing education and training needs of staff with a particular focus on ethics, diversity, and EBP topics relevant for the CBOC. Serve as a mentor to help employees develop their full potential.
• Ensures efficient operation of CBOC involving both day-to-day operations and long-term planning and growth. Responsibilities include program planning, development and program evaluation, on both a long term and short-term basis, to ensure both effectiveness and efficiency of the program
• Develop and initiate new treatment programs, workflows, policies, and procedures. Independently provide psychological services at all levels of complexity and consult with peers and supervisors as appropriate.
• Policy development for the CBOC to ensure program practices are in line with facility and national SOPs and standards for care, including implementing changes based on national.
• Encourages and promotes EBPQI and/or clinical research activities in the CBOC staff of CBOC relevant topics to include investigations which address culturally relevant variables, EBP, and telehealth.
• Responsible for congressional, patient advocate complaints, and behavioral contact meetings for Veterans who engage in disruptive behavior within the CBOC.
• Training for new staff members, development of program-specific new employee orientation.
• Allocation of resources to ensure new hires & current staff have resources needed to execute roles.
• Provides a full range of psychological services as needed, including providing evidenced based psychotherapy and assessment for individuals, couples, and groups.
• Consults with medical center staff on a wide variety of patient care issues; routinely provides recovery-oriented consultation to Mental Health and other medical center staff.
• Is responsible for timely completion of all clinical charting and documentation required by the Medical Center or healthcare system.

Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  To apply for this position, you must provide a complete Application Package which includes:

  • Resume

  The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
  

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • License
  • Other (1)
  • PCS Orders
  • Professional Certification
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript

  Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 02/16/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12296995.

  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.

  • Click Submit My Answers to submit your application package.

  NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
  To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

  Agency contact information

  Omar Smith

  Phone

  9155647517

  Email

  omar.smith2@va.gov

  Address

  Spark M Matsunaga Department of Veterans Affairs Medical Center
  459 Patterson Road
  Honolulu, HI 96819
  US

  Next steps

  Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
  You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
  NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

This announcement is open to veterans with preference and US citizens.