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Job Description :
Under a significant level of guidance and direction, provides customer service for one product. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with policies and procedures.
Specific Responsibilities :
Delivers quality service to clients via phone, email, chat, and other avenues
Develops and maintains a basic working knowledge of a single product
Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS
Performs data input, maintaining strong prioritization and organization
Documents all interactions
Live the company Values :
Act with uncompromising integrity
Provide outstanding service and build trusted relationships
Work in partnership and support each other
Be personally accountable and deliver on commitments
Treat each other with respect and dignity
About US Tech Solutions :
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
To know more about US Tech Solutions, please visit .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Last updated : 2024-05-21
Full Time
IT Outsourcing & Consulting
$72k-95k (estimate)
05/12/2024
08/20/2024
ustechsolutions.com
JERSEY CITY, NJ
1,000 - 3,000
1977
Private
MANOJ AGARWAL
$200M - $500M
IT Outsourcing & Consulting
US Tech is an on demand staffing company that provides workforce solutions to business customers.
The job skills required for Service associate include Customer Service, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Service associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service associate positions, which can be used as a reference in future career path planning. As a Service associate, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service associate. You can explore the career advancement for a Service associate below and select your interested title to get hiring information.
If you are interested in becoming a Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Associate job description and responsibilities
Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs.
01/01/2022: Las Cruces, NM
Many customer service associates are full-time employees, although some may work part-time or as temporary employees.
01/31/2022: Eugene, OR
A strong associate will be able to quickly understand the customer’s problem and propose the best solution.
01/07/2022: Pocatello, ID
The customer service associate at the Home Depot follows procedures for price changes and new products.
12/13/2021: Nashville, TN
Customer Service Associate assist customers with emergency problems or unexpected situations Providing solutions for customer problems.
12/17/2021: Baton Rouge, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Associate jobs
Typically, a customer service associate will need to obtain their high school diploma or GED.
02/27/2022: Spokane, WA
Conduct research on the employer, hiring manager, and job opportunity.
02/27/2022: Greenville, MS
Communicate as efficiently as possible.
02/04/2022: Saginaw, MI
Don’t pursue close personal relationships with the team.
01/12/2022: Clarksville, TN
Stop Complaining About Missed Calls.
01/18/2022: Cedar Falls, IA
Step 3: View the best colleges and universities for Service Associate.