10 Client service associate Jobs in Henrietta, NY
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US Tech Solutions is Hiring a Client service associate Near Henrietta, NY
M-F 8-5pm during training (3 weeks) & then 9-5 : 30 after training
Under a significant level of guidance and direction, provides customer service for one Company product. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Company policies and procedures.
These employees will temporarily staff either our inbound phone queue in a call center environment or our inbound click-to-chat queue.
Both roles will be determined after training is complete, both have scheduled breaks & lunches. Candidates should expect 30 inbound calls / chats per day to be worked.
Specific Responsibilities :
Delivers quality service to Company clients via phone, email, chat, and other avenues.
Develops and maintains a basic working knowledge of a single Company product.
Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS.
Performs data input, maintaining strong prioritization and organization.
Documents all interactions.
Live the Company Values :
Act with uncompromising integrity.
Provide outstanding service and build trusted relationships.
Drive innovation in our products and services and continually improve our processes.
Work in partnership and support each other.
Be personally accountable and deliver on commitments.
About US Tech Solutions :
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
To know more about US Tech Solutions, please visit www.ustechsolutions.com .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Last updated : 2024-06-03
Job Summary
Full Time
IT Outsourcing & Consulting
$44k-56k (estimate)
05/16/2024
06/07/2024
ustechsolutions.com
JERSEY CITY, NJ
1,000 - 3,000
1977
Private
MANOJ AGARWAL
$200M - $500M
IT Outsourcing & Consulting
Related Companies
About US Tech Solutions
US Tech is an on demand staffing company that provides workforce solutions to business customers.
The job skills required for Client service associate include Customer Service, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client service associate positions, which can be used as a reference in future career path planning. As a Client service associate, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service associate. You can explore the career advancement for a Client service associate below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Associate job description and responsibilities
Maintain an updated knowledge of the organization's products, services, and customer service policies.
01/13/2022: Albany, GA
Provided daily financial transaction services for clients while delivering excellent customer care.
03/06/2022: San Bernardino, CA
Understand Clients' business to predict their needs and provide appropriate solutions.
03/05/2022: Oakland, CA
Processes and follows up on client documentation for proper maintenance of accounts.
01/23/2022: Temple, TX
Registered Client Service Associates (CSAs) help to shape the future of service by modernizing the client experience through an elevated standard of care.
12/25/2021: Modesto, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Associate jobs
Client Service Associates may also handle client complaints and provide resolutions.
02/27/2022: Providence, RI
Develop an ability to communicate effectively with clients, managers and other associates.
02/06/2022: Peoria, IL
May deliver exceptional customer experience while uncovering product or service needs for referral opportunities.
01/31/2022: Oakland, CA
Gained a clear understanding of client base to ensure the best possible handling of calls, visitors, and support requirements.
03/05/2022: Detroit, MI
Must be positive customer service attitude and dedication to quality, with a demonstrated attention to detail.
12/27/2021: Pierre, SD
Step 3: View the best colleges and universities for Client Service Associate.
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